Property Operations Coordinator at Pavago

, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Buildium, PropertyMeld, Bilingual English and Spanish, Property Management, Maintenance Coordination, Tenant Communication, Vendor Management, Work Order Management, Operational Coordination, Customer Service

Industry

Staffing and Recruiting

Description

Property Operations Coordinator (Buildium, PropertyMeld, Bilingual – Remote, U.S. Hours)About the Role We’re hiring a Property Operations Coordinator to support day-to-day property management operations, tenant communication, and maintenance coordination across multiple markets. This is a high-execution role where you’ll handle inbound communication, manage work orders, coordinate vendors, and keep systems organized and up to date. If you’re fluent in English and Spanish, experienced with Buildium and PropertyMeld, and thrive in fast-paced operations — this role is for you. ResponsibilitiesClient, Tenant & Owner Communication Serve as the first point of contact for tenants, owners, and vendors via phone and email Respond to inquiries in English and Spanish promptly and professionally Escalate urgent or complex issues to the appropriate stakeholders Maintenance & Work Order Management Manage maintenance requests using Buildium and PropertyMeld Triage, prioritize, and assign work orders based on urgency Dispatch vendors, track progress, and follow up through completion Ensure accurate documentation of all maintenance activities Operational Coordination Create, assign, and track operational tasks within the system Coordinate inspections, showings, and property access Prepare and send notices (late notices, violations, renewals) Support move-ins and move-outs Process & Systems Follow Standard Operating Procedures (SOPs) for consistency and compliance Maintain organized, audit-ready records for properties, tenants, and vendors Identify workflow gaps and suggest process improvements Requirements 2+ years of experience in property management, operations, or customer-facing roles Hands-on experience with: Buildium (required) PropertyMeld (required) Fluency in English and Spanish (spoken and written) Strong phone presence and written communication skills Ability to manage high volumes of calls, tasks, and work orders Highly organized with strong attention to detail Comfortable working remote during U.S. business hours Nice to Have Experience supporting residential property portfolios across multiple markets Vendor coordination and maintenance management experience Familiarity with remote teams and distributed operations Exposure to U.S. property management workflows Tools & Tech Buildium PropertyMeld Property management systems Communication tools (phone, email) Why Join Be a key part of property operations and tenant experience Work in a structured, process-driven environment Opportunity to improve workflows and operational systems Fully remote role with consistent, execution-focused work High-impact role supporting multiple properties and stakeholders What Success Looks Like Fast, professional response to tenant and owner inquiries Maintenance issues resolved on time and efficiently Accurate and well-maintained system records Strong vendor coordination and follow-through Reduced operational errors and escalations Apply Now If you’re a Property Operations Coordinator who thrives in communication, systems, and maintenance coordination, we’d love to hear from you. Apply now and help keep property operations running smoothly and efficiently.

Responsibilities

Coordinate day-to-day property operations, including managing maintenance work orders and vendor dispatching. Serve as the primary point of contact for tenants, owners, and vendors in both English and Spanish.