ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Property Operations Manager has overall responsibility for on-site operations, including leasing management, day-to-day activities and property resources to achieve established financial and operational objectives. The focus is on building a vibrant, innovative, safe and welcoming community in which our residents enjoy being involved.

KNOWLEDGE & QUALIFICATIONS

• Completed education
• Professional experience in the real estate industry or sales experience is desirable
• Convincing communication skills
• Strong acquisition and negotiation strengths
• Customer-oriented way of working
• High level of self-motivation, determination and willingness to perform
• Professional, engaging and well-groomed appearance
• Very good knowledge of German and English, both spoken and written
• Confident use of MS Office
• Knowledge of using property management software (preferably Yardi). Training is also offered

• Coordinates the properties’ daily activities and resources to achieve and exceed established financial and operational goals.
• Oversees the rental management process.
• Works with the company’s marketing and sales department to develop local marketing and leasing strategies.
• Actively seeks interaction and contact with residents to proactively improve service delivery and ensure community events enhance the overall resident experience.
• Achieves targeted revenue by ensuring rent, utilities and other fees are collected and accounted for in a timely and accurate manner.
• Supports the creation of annual budgets.
• Creates, approves and submits orders and processes invoices.
• Plans and organizes the rental processes on site.
• Leads the team to create positive, memorable experiences by exceeding the expectations of all residents. Proactively strives for continuous improvement through feedback.
  About You