Assist customers and clients with their rental properties and homeowner’s associations, inspecting properties, and coordinate maintenance facilitation.

SKILLS & TRAITS

• Communicate and interact well with the public
• Knowledgeable in computer and tablet usage
• Maintain composure in stressful situations
• Positive, upbeat, and personable
• Professional confidence
• Adaptable
• Organized and capable of following through with projects
• Active Driver’s License (company car is typically available to use, but you may need to use your own vehicle at times with mileage reimbursement)
• Cell phone for timeclock, call, and texting usage

• Answering phone calls and responding to emails with quality customer service and professionalism
• Troubleshooting maintenance issues
• Assigning out unresolved service issue
• Coordination with vendors to ensure timely resolutions
• Interacting with owners and residents
• Maintaining and updating our workflow standard process
• Working with accounts receivable and payable