Property Tax Assistant - Seasonal at VetWise

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Tax Analysis, Client Relationship Management, Financial Document Evaluation, Evidence Preparation, Research, Microsoft Excel, Microsoft Word, Microsoft Outlook, Communication Skills, Organization, Time Management, Mathematical Computation, Professionalism, Independent Judgment, Field Site Visits, Soft Selling

Industry

IT Services and IT Consulting

Description

Description **Flexibility with work schedule required to include a majority of weekends, holidays and overtime** Role Overview: The Property Tax Assistant role operates on a split-season model across the calendar year: • Agent Support Season (approximately 6 months): The Property Tax Assistant works directly alongside Commercial Real Estate Tax Consultants to prepare evidence, manage hearing schedules, and support client communications during the active protest/hearing season. • Client Success Season (approximately 6 months): The Property Tax Assistant transitions into a field-facing role, conducting 6–8 client site visits per day — similar in scope to the Client Services Concierge role — visiting clients at their property locations to build rapport, review properties, educate clients on property tax services, and support retention efforts. Job Summary: This individual will be responsible for assisting Commercial Real Estate Tax Consultants by: Contacting high profile commercial real estate property owners to obtain financial documents for commercial hearings; Evaluating commercial property financial documents for content and accuracy; Assisting in the preparation of commercial property hearing evidence for commercial hearings as scheduled by the Appraisal District’s Daily Dockets Organizing and maintaining property Agent’s hearing schedule. Job Responsibilities: • Prepare Property Tax evidence files in advance of hearing date. • Ability to research commercial property characteristics by use of internet and internal company programs. • Answer phone calls and respond to clients as well as transfer client calls to appropriate staff. • Provide explanation of Property Tax services. • Identify, research, and resolve client issues. • Communicate with other departments and management to resolve problems and expedite work as needed. • Recognize, document, and alert the Commercial Agent of any issues. • Provide support to Property Tax Consultant. • During Client Success Season: conduct 6–8 client site visits per day, review properties, take photos, build client rapport, educate clients on property tax services, and identify opportunities to add new properties (soft selling). • Operate electronic handheld devices (iPad) during site visits as required. • Other duties as required. Requirements Property Tax License — Company-Sponsored Requirement: All Property Tax Assistants are required to obtain their Texas Property Tax Consultant license while employed in this role. Licensing is fully sponsored by OCA and pre-licensing coursework/exam time is counted toward working hours. Details below: • OCA will cover all licensing fees and required coursework costs. • Designated pre-licensing coursework time and exam preparation are considered compensable work hours. • Employees are expected to actively pursue licensure as part of their professional development within this role. Education Requirements: · High School Diploma or equivalent (GED, HiSET, or TASC accepted) · College degree a plus Job Requirements: · Reliable transportation required; must be able to pass an MVR (Motor Vehicle Record) screening · Commercial Real Estate background a plus · Strong mathematical computation skills highly recommended · Pre-law, Paralegal, or legal experience a plus · Excellent phone, email and personal contact skills in communicating with commercial real estate owners · Convey professionalism and inspire confidence · Strong initiative, independent judgment, and ability to learn · Organizing and prioritizing skills · Proficiency with Microsoft Excel, Word, and Outlook · Ability to conduct 6–8 field site visits per day during Client Success Season · Commitment to obtaining Texas Property Tax Consultant license while in this role (company-sponsored)

Responsibilities

The role supports Commercial Real Estate Tax Consultants by preparing hearing evidence and managing client communications during the protest season. During the client success season, the assistant conducts field visits to build rapport, review properties, and educate clients on tax services.