For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
JOB SUMMARY
The Proposal Manager will be responsible for creating customized proposal documents for prospective and existing clients. The Proposal Manager works alongside commercial operations, business development, and technical professionals to respond to inbound requests for proposal (RFPs), requests for information (RFIs), and other proposal services support requests.
Position will support Gene Therapy Manufacturing at the CRL Rockville, MD site.
Role can work from remote home office.
Key Responsibilities and Duties:
- Assist all aspects of proposal development while adhering to agreed-upon proposal and pricing processes
- Design, generate, and amend standard proposal materials in order to fulfill specific client requirements, ensuring legal documentation is in place
- Coordinate and collaborate with key internal stakeholders on areas such FTE’s, timeline, etc., to allow the program design, proposal generation, resource and timeline estimates, and pricing required for a robust and strategic project proposal
- Qualify bids and scopes of work with sponsors to ensure appropriate service is provided
- Support sales & revenue growth through the completion of RFPs, RFIs, etc.
- Answer, edit, and complete sales proposals, client reports, consultant databases, and ad hoc questionnaires with accuracy and meet client’s expectations/timelines
- Proactively Assist or lead proposal process improvement projects/initiatives
- Coordinate all aspects of the sales proposal document production process to ensure the overall quality meets company and client standards
- Research appropriate responses through supplied databases as well as any other identified sources
- Interact with reviewers and obtain approvals on all terms of references relevant to an RFP
- Provide coverage for peers during high volume periods (cross-site) and supporting multi-site proposal generation
- Peer review proposals and ensure they are all consistent and to a high standard with no mistakes
- Strive to achieve proposal KPIs including timeliness and accuracy
- Collaborate cross-site within CDMO as well as the CRL network (test houses)
- Creatively identify ways to secure open proposals by working with scientific staff, finance, management and others.
- Interact with scheduling or project management groups to identify the dates for study or service initiation and assist with scheduling needs.
- Assist with updating and maintaining applicable databases and department files (inc SFDC)
- Ensuring all aspects of the role are followed while incorporating CRL DNA values (Care, Lead, Own, Collaborate)
- Perform historic price analysis and margins analysis on large programs
- Support client calls and visits with BD team
- Participate in overtime as is reasonably required for the successful completion of your role
- Actively performs all administrative activities on time (ie SFDC) and proposal processing
- Other responsibilities as needed
JOB QUALIFICATIONS
- B.S. in relevant scientific discipline is required, M.S. is preferred
- A minimum of 8 years’ experience in a CDMO with understanding of gene therapy processes from process development to GMP. Broad understanding of program flow from development, QC/QA, logistics and GMP. 1 – 3 years of cGMP industry experience required
- Previous CDMO Technical Writing experience preferred
- Previous biologics contract manufacturing organization and proposal writing experience preferred
- Ability to work effectively with a diverse range of people who possess a variety of skills and experience
- Acute attention to detail with excellent organization and project management skills
- Strong experience with writing and reviewing technical documentation/proposals preferred. Line management experience would be advantageous.
- Ability to coordinate multiple projects/tasks while still delivering high quality skills and escalate issues to leaders
- Self-motivated with the ability to prioritize and execute tasks to meet strict deadlines
- An entrepreneurial spirit along with a keen sense of ownership
- Excellent verbal and written communication skills
- Demonstrated emotional intelligence when interacting with peers, clients, and leadership
- Microsoft Office experience (Word, Excel, PowerPoint, etc.)
- Standing, sitting, pushing, pulling, and lifting up to 10lbs.
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