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Prosecutions Administration Apprentice at South Western Railway

Southampton, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Dec, 25

Salary

0.0

Posted On

16 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Information Technology/IT

Description

Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

Responsibilities

Supporting customer queries relating to prosecutions cases through promptly answering emails.
Producing and processing paperwork, penalty fares, unpaid fares notices, prosecutions settlements as directed by the Prosecutions and Fraud Manager or nominated deputy.
Collate relevant documentation and maintain relevant systems related to prosecutions cases as required.
Ensure all information and paperwork is collated/stored and recorded/stored in line with GDPR.
Escalate complex cases to a Prosecutions Case Officer for further enquiry.
Undertake any specific tasks as directed by the Prosecutions and Fraud Manager or nominated deputy.