Introduction
Discover a world of endless possibilities at Gallagher Benefit Services, where you’ll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Join our team in a dynamic non-regulated employee benefits support role, where you’ll deliver timely and accurate assistance to Associate Consultants, Consultants, and Management. You’ll play a crucial part in supporting their work with corporate business protection and personal protection clients, involving regular client interactions and coordination with the administration team.
In this role, you will often serve as the primary contact for our clients, ensuring a seamless experience. Your commitment to providing a professional, high-quality service will not only meet but exceed the expectations of both internal and external clients, colleagues, and third parties.

TECHNICAL KNOWLEDGE

• Good level of technical knowledge of protection products through appropriate industry exams and CPD, including products, markets, the required regulatory standards and their relevance to both
• Maintains industry, sector and technical knowledge
• Developing core skills around organisation, communication, questioning, listening, report writing
• IT literate – Microsoft Office (Excel, Word, Powerpoint) and relevant internal systems/databases
• Ensures that individually and as a firm we “Treat Customers Fairly”

EXPERIENCE

• Demonstrable experience within similar role in Financial Services, or financial services administration
• Good customer service and relationship building skills
• Strong verbal and written communication skills at all levels, both internally and externally
• Excellent organisation skills, with ability to work to tight deadlines and manage multiple tasks
• High level of accuracy and attention to detail in all areas of work
• Focus on client excellence, going the extra mile and anticipating client requirements.
  Compensation and benefits
  On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Please refer the Job description for details