ARE YOU SOMEONE WHO THRIVES ON HELPING OTHERS AND HAS EXPERIENCE IN ASSESSING PROTECTION CLAIMS?

Do you enjoy working in a supportive team where empathy and attention to detail matter?
We’re looking for experienced Life Claims Assessors to join our brilliant team.
We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).
• Knowledge of legal aspects like probate and CIDRA rules.
• Experience managing claims end-to-end, including signing out claim’s decisions independently.
• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.
• Confidence in making decisions and adapting quickly to change.

• Competitive salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools
  Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.