WHY USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

• Understands and applies policies and procedures displaying basic knowledge on operational matters.
• Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management.
• Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations.
• Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports.
• Controls access for employees and visitors, creates and issues credentials, and responds to policy violations.
• Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus.
• Enforces parking and traffic controls and composes incident reports.
• Completes duty assignments and on-the-job duty position training.
• Conducts post-related activities during special events and supports executive protection or law enforcement during incident response.
• Documents shift activities, and ensures detailed information is passed on to team members.
• Attends and completes all training sessions and responds to feedback from security management and the training team.
• Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing.
• Maintains current first aid training.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.