Provider Engagement Manager - IKC at DaVita International Ltd

, , United States -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

118000.0

Posted On

14 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Provider Engagement, Project Management, Healthcare Services, Value-Based Care, Clinical Support, Process Improvement, Data Analysis, Quality Assurance, Quality Improvement, Communication, Relationship Management, Coaching, Education, Team Collaboration, Stakeholder Engagement, Clinical Outcomes

Industry

Hospitals and Health Care

Description

Posting Date 12/03/2025 913 N 25th St, Richmond, Virginia, 23223-6562, United States of America We have a great opportunity for a Provider Engagement Manager (PEM). The ideal candidate will serve as the liaison between the physician practice and various internal and external stakeholders to help nephrologists achieve value-based targets and objectives. This role will serve as the key point of contact to streamline communication with physician practices and facilitate the achievement of program goals including the improvement of clinical outcomes. The PEM will collaborate with cross functional teams including business development, clinical, operations, and business leaders across DaVita. Details: This role will support the IKC of Virginia Market, which partners with nephrologists to care for patients in Virginia, West Virginia and North Carolina. Requires regional travel as needed, in Virginia, West Virginia and North Carolina Expected travel is between 10% and 15% Essential Functions/Responsibilities: Partner and manage successful relationship(s) with Nephrologist(s) to build trust and physician satisfaction. Serve as a trusted advisor and main point of contact for physician practice. Build formal relationships with key stakeholders within the local integrated network including but not limited to: PCPs, Specialists, Dialysis Centers, SNFs, LTACs, high-volume hospital systems and transplant centers. Co-lead market ops meetings with the market director and practice physicians. Additional attendees may include: DV clinical leaders, IKC clinical leaders, market analyst, etc. Educates practices on all program requirements including participation and responsibilities for quality assurance (QA) and quality improvement (QI). Provides streamlined nephrologist engagement across DaVita IKC and other GIKC value-based care programs. Review quality metrics, clinical reports, program playbooks, program updates, and other pertinent documents with physicians. Ensure that physicians have solid understanding of program requirements and expectations. Implement meaningful process changes by assisting in physician practice assessment as it pertains to the CKCC program, leading the implementation of efficient and effective processes, and identifying support resources that result in optimal clinical/patient outcomes. Provides analysis of clinical and operational data from multiple sources and determines current trends to develop QA and QI actions appropriate for value-based program needs. Facilitates behavior change through practice QI team by Implementing ongoing meeting schedule for physician champion and practice QI team, involving other practice physicians, and practice staff as appropriate. Provides coaching, feedback, and assistance to practice for change leadership and management. Uses proven techniques of practice facilitation to influence and promote high-value healthcare. Identifies practice educational needs and matches them with available DaVita resources. Reviews and synthesizes data reports provided by NCA or DaVita analyst. Checks for data accuracy, provides recommendations to improve practice experience, and understands critical focus areas. Collaborates with DaVita and IKC clinical leadership on key findings. Other duties as assigned Education and Qualifications: Bachelor’s Degree- Preferred Proven track record of building successful physician relationships- Required At least 2 years of project management experience Prior experience in healthcare services and/or working with payers, value-based care models, and/or integrated healthcare models Process improvement training (Lean Six Sigma, PDSA)- Preferred At least five years of experience in a clinical or clinical support role- Required Advanced proficiency in Microsoft Office Products (Excel, PPT, Word) What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $60,000.00 - $118,000.00 per year. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.DaVita.com. DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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Responsibilities

The Provider Engagement Manager will serve as the liaison between physician practices and stakeholders to help nephrologists achieve value-based targets. This role involves managing relationships, educating practices on program requirements, and facilitating communication to improve clinical outcomes.