Provider Relations Coordinator (Behavioral Health/Addiction Admissions) at Renewal Health Group

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Behavioral health admissions, Intake coordination, Care coordination, Biopsychosocial assessments, Payer communication, Salesforce, Kipu EMR, Clinical documentation, Mental health disorders, Substance use disorders, Authorization management, Case management, Regulatory compliance, Communication, Organizational skills

Industry

Mental Health Care

Description

Montare Behavioral Health and Renewal Health Group, is a leading provider of evidence-based treatment for adults with co-occurring mental health and substance use disorders. We partner closely with Kaiser Permanente and other healthcare systems to deliver ethical, clinically sound, and client-centered care. Our culture is grounded in authenticity, accountability, and compassion-for both our clients and our team. We prioritize clinical integrity, strong communication, and ongoing professional development. Position Overview: We are seeking a highly organized and clinically aware Provider Relations Coordinator to support admissions and care coordination for Kaiser-referred members. This role is ideal for someone with behavioral health admissions experience who thrives in a fast-paced, detail-oriented environment and understands the importance of accurate assessments, payer communication, and continuity of care. Key Responsibilities: Serve as a primary point of contact for Kaiser members seeking treatment, providing guidance, support, and clear next steps throughout the admissions process Conduct comprehensive biopsychosocial assessments for mental health and substance use treatment, ensuring clinical accuracy and appropriate level-of-care recommendations Manage the full admissions lifecycle from initial inquiry through placement, maintaining efficiency and attention to detail at every stage Coordinate directly with Kaiser representatives regarding referrals, authorizations, and member status updates Prepare and submit complete admission documentation, including assessments, medical records, authorization details, and admission scheduling Accurately document and track client information in Salesforce and Kipu EMR systems Communicate admission logistics and clinical details with internal teams to ensure seamless transitions into care Monitor discharges and ensure timely completion and submission of discharge summaries to Kaiser Collaborate with leadership to maintain compliance, documentation quality, and process improvement Uphold strict standards for confidentiality, accuracy, and regulatory compliance What We're Looking For: Minimum 2 years of experience in behavioral health admissions, intake, or care coordination (preferred over general customer service) Strong understanding of mental health and substance use disorders, levels of care, and clinical documentation standards Experience working with Kaiser Permanente or similar managed care systems strongly preferred Proficiency in Salesforce and/or Kipu EMR (or similar systems) Exceptional organizational skills and ability to manage multiple cases simultaneously Clear, professional communication skills with both clinical teams and external partners High school diploma required; additional education in behavioral health or related field preferred Ability to work at-least 50% on-site at our Larchmont offices located in Los Angeles Compensation & Benefits: KPI-based growth and compensation structure Comprehensive health, dental, and vision insurance 401(k) eligibility after 1 year Paid time off and sick time Why Join Montare/Renewal: This is an opportunity to play a critical role in connecting individuals to life-saving care. You'll work alongside experienced clinical and operational leaders in a collaborative environment that values precision, ethics, and meaningful impact.

Responsibilities

The Provider Relations Coordinator manages the full admissions lifecycle for Kaiser-referred members, including conducting biopsychosocial assessments and coordinating care. They are responsible for maintaining accurate documentation in Salesforce and Kipu EMR while ensuring seamless transitions into treatment.