Provider Support Specialist - Bilingual Chinese at Wu Yee Children's Services

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

85032.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Child Care Business Development, Training, Professional Development, Customer Service, Data Entry, Organizational Skills, Time Management, Written Communication, Verbal Communication, Adult Learning Principles, Technical Assistance, Collaboration, Community Outreach, Child Development, Health And Safety

Industry

Non-profit Organizations

Description

The Provider Support Specialist (Specialist) will support family child care educators (FCC educators) through training, Peer Learning Community (PLC), one-on-one site-based technical assistance to improve child care quality and to run a successful child care business. Emphasis will be placed on supporting FCC educators in developing knowledge and skills around the areas of business management, including ways to sustain a business, child development, and health and safety. Full time & must be able to work nights and weekends as needed basis! NOT A REMOTE POSITION Responsibilities Include: Developing, building and maintaining strong working relationships with FCC educators characterized by a high level of cooperation, acceptance, and mutual respect. Provides program orientation, training, PLCs, and technical assistance to family child care educators as needed to support the opening, business retention, or expansion of their family child care business. Ensuring that the FCC Educators are considered mutual partners in their learning process. Supporting, as needed, the opening, business retention or expansion of their family child care business. Providing consultation to FCC Educators and their staff who are members of the agency family child care network. Conducting visits in homes, providing participating providers guidance and support regarding quality learning environments. Participating in community outreach events in conjunction with other Wu Yee staff ensuring visability of services. Collaborating with internal partners to ensure the success of all projects. Collaborating, as needed, with FCC educators to develop written individual action plans to meet integrated goals and objectives including but not limited to business planning, professional development,marketing, budgeting, handbook development and recruitment. Collaborating with team members and staff from Children's Council, about the ongoing professional development pathways to support the growth of the FCC educator competencies in early childhood development pathways to support the growth of FCC educators' competencies in early childhood development, language and literacy, business management and health/safety. Supports FCC educators in understanding the elements of the San Francisco subsidized child care systems Prepares written communications for participants, i.e., training materials, handouts, PowerPoint slides, memos, flyers, newsletters, and forms as needed in the FCC educator home language. Initiates and maintains participants’ files in accordance with program requirements and funding regulations. Completes data entry to program databases in accordance with funder requirements Assists with the completion of program reports, including providing data and descriptive client stories Attend community meetings and events including the Community Care Licensing Stakeholders meeting and other related updated meetings with FCC educators. Initiates communication and advising the Associate Director of Family and Community Services around any areas of concern that may impact the progress of programs. other duties as assigned. Knowledge/Experience/Skills Required: Bilingual and biliterate in Chinese/English required Knowledge of family child care business development and requirements Experience providing training, PLC, and professional development using adult learning principles Excellent customer service skills and ability to work effectively with diverse groups Familiarity with entering and extracting data from database to optimize program operations and inform descisions required. Self-motivated and able to work both independently and in a team setting Detail-oriented and strong organizational and time management skills Demonstrated ability to work in a fast-paced environment and meet deadlines Excellent written and verbal communication skills Ability to examine and interpret the high volume of documents Proficient in data entry and strong computer skills highly desirable Must be flexible and able to work occasional nights and weekends including special events that are client-facing. Education Required: Bachelor’s Degree in Child Development, Social Services or Business Administration preferred Minimum 2 years’ experience working in the early childhood educational field. Compensation and Benefits: Comensation $81,170 - $85,032 Fully paid employee health, dental, and vision 403b with matching contribution after 1 year 14 holidays,10 days vacation, and paid sick leave Lots of opportunities for advancement across the organization Extensive paid training and professional development Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. Wu Yee Children’s Services is an equal opportunity employer.

Responsibilities

The Provider Support Specialist will support family child care educators through training and technical assistance to improve child care quality and business management. Responsibilities include developing relationships with educators, providing consultations, and collaborating on individual action plans.