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PS&A Support at royalvicto
East Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administrative Support, Patient Services, Appointment Scheduling, Referral Entry, Data Accuracy, Patient Experience, Frontline Support, Enquiry Management

Industry

Hospitals and Health Care

Description
About the Role Aligned with the Hospital’s strategic priorities, this role provides high-quality administrative support within the Patient Services and Access team. The position is responsible for ensuring a smooth and person-centred patient journey from referral to appointment. Key responsibilities include accurate referral entry and waitlisting, appointment scheduling, managing enquiries from patients, carers, and referrers, and delivering frontline support across all outpatient clinic areas. The role also contributes to maintaining service efficiency, data accuracy, and excellence in patient experience.   Benefits Centrally located, close to public transport and a short walk to the CBD Friendly culture Flexible work arrangements Salary packaging and subsidised car parking 5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading The Eye and Ear is an equal opportunity employer.   Click here to view position description. Applications close 06/10/2025.   About the Eye and Ear The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne   All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status. 
Responsibilities
The role provides high-quality administrative support within the Patient Services and Access team, ensuring a smooth and person-centred patient journey from referral to appointment. Key responsibilities include accurate referral entry, appointment scheduling, managing enquiries, and delivering frontline support across outpatient clinic areas.