PSC Billing Coordinator at HIGHLAND DISTRICT HOSPITAL

Hillsboro, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

0.0

Posted On

13 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Billing Management, Teamwork, Accounts Receivable, Customer Service, Leadership, Communication, Problem-Solving, Auditing, Compliance, Training, Patient Care, Ethical Standards, Project Management, Policy Administration, HIPAA Knowledge, Collaboration, Mentoring

Industry

Hospitals and Health Care

Description

Job Details Job Location: Hillsboro, OH 45133 Position Type: Full Time Travel Percentage: Negligible Job Shift: Day Job Category: Health Care The Highland District Hospital Billing Coordinator for Professional Services Corporation (PSC) reports directly to the Physician Office Director and is responsible for billing management of the physician offices that are a part of PSC. The Billing Coordinator is responsible for billing operations to ensure office operational excellence, billing operational excellence and customer service excellence. The Billing Coordinator works collaboratively with the outsourced billing vendor as well as the Physician Office Director, Vice President, Finance, and other HDH personnel. Qualifications Coordinates and supervises daily corporate billing operations, including HDH/PSC employee billing work activities and effectiveness of daily billing operations. Actively promotes teamwork for overall PSC billing efficiency. Monitors and coordinates with outsourced billing vendor the effectiveness of overall billing operations, including: individual office daily balancing and claim verification, coordination of credentialing and recredentialing, accounts receivable aging, days in Accounts Receivable (A/R), credit balance reports, collection agency reports, refund activity, productivity reports, and other reports necessary to effectively manage A/R for PSC Corporation. Monitors and maintains daily audits to assure timely billing of daily services from all PSC offices, as well as effectiveness of outsourced billing vendor. Proactively reviews insurance carrier bulletins for new information to disseminate and train HDH/PSC staff, so HDH/PSC knowledge is always current. Demonstrates responsibility and accountability for continuous improvement, and practices quality service as evidenced through quality results and patient satisfaction surveys. Demonstrates responsibility and accountability for enhancing positive relations with patients, families, co-workers, providers, administration, and outsourced billing vendor. Maintains high ethical standards. Provides direction to HDH/PSC front desk employees and outsourced billing vendor. Possesses comprehensive and current knowledge of administrative office practice, and the application to quality patient care. Possesses good verbal and written communication skills. Shares knowledge with others. Displays a willingness to listen and be flexible. Respects the confidential nature of information concerning corporate and Hospital matters. Keeps Vice President, Finance informed of PSC billing activity. Meets monthly with accounting and outsourced billing company to review and resolve any discrepancies identified during monthly bank reconciliations. Proactively engages HDH/PSC staff, outsourced billing vendor, insurance carriers, patients, etc. to resolve billing issues in a timely manner. Demonstrates effective leadership techniques as evidenced by high productivity and morale of employees and providers through consistently meeting objectives. Mentors and serves as a role model for staff through complying with HDH/PSC policies and procedures, as well as Behavior Based Standards. Acts as liaison between physicians, staff, administration, patients, families, and outsourced billing vendor. Treats all customers with respect and responds in a timely and courteous manner to customer (providers, fellow employees, patients, families, visitors, and outsourced billing vendor staff) complaints. Demonstrates positive problem-solving approach in resolving concerns or issues with staff, other departments, outsourced billing vendor or providers as indicated by positive responses of contacts. Demonstrates organizational skill in providing administrative services and consistently implements appropriate action to guide staff in meeting office needs. Manages assigned projects and prepares reports, accordingly. Honors patient rights to privacy and confidentiality and provides direction to staff in this regard. Demonstrates active knowledge of HIPAA. Works collaboratively with Director to create, maintain and annually update HDH/PSC policies and procedures. Administers billing policies in a consistent and timely manner. Actively participates in office audits through assuring compliance of policies, procedures, and protocols by each PSC office. Uses appropriate resources to develop knowledge base of front desk staff through educational presentations, seminars and developing orientation procedures in correlation with other coordinators. Plans and conducts meetings and discussions with front desk staff as appropriate. Keeps current in field by reviewing relevant literature, attending workshops and seminars and networking with colleagues as demonstrated by implementing advances in patient care. Other duties as assigned.

Responsibilities

The PSC Billing Coordinator is responsible for managing billing operations for physician offices, ensuring operational excellence and customer service. This role involves collaboration with various stakeholders and oversight of outsourced billing vendors.