Location: Fareham, United Kingdom
Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.
Job Title: Team Member
Department: Personalisation
Location: Fareham/Nest
Reporting Line: Production Process Leader (PPL)

THE FOLLOWING OUTLINES THE JOB DESCRIPTION OF POSITIONS WITHIN THE TEAM MEMBER CAREER PATH STARTING FROM TRAINEE TEAM MEMBER, THROUGH TEAM MEMBER, SENIOR TEAM MEMBER, TO EXPERT TEAM MEMBER. A MORE DETAILED SKILLS BREAKDOWN FOR EACH POSITION IS ATTACHED.

Objective: As an active member of the Cell/Area Team achieve world-class QCD (Quality, Cost and Delivery) performance by rigorously applying standard work, and actively supporting the improvement of the Personalisation processes and machine performance.
Key tasks (the exact weighting of / time allocation to tasks may vary)
Apply standard work to achieve consistent QCD (Quality, Cost and Delivery) performance: Sustain and promote the WCE personalisation system: standard work, quality standards, Health and Safety procedures. (80%) Sustain Cell/area and machine conditions: 5S, autonomous maintenance, trouble-shooting. (10%) Actively contribute to improvement activities to achieve world-class QCD results: PDCA (Plan, Do, Check, Act) / DMAIC (Define, Measure, Analyse, Improve, Control) problem solving teams, improve 5S and work standards, proposing and implementing improvements. (10%)

ESSENTIAL KNOWLEDGE AND COMPETENCIES

Knowledge of the work (facts and reasons):

• Understands complete personalisation process and flow.
• Intimate understanding of customer-supplier link: Knows the needs of all of his/her internal and external customers and his/her own role in fulfilling these, including performance and quality requirements, information exchanges and dependencies. Knows his/her requirements as an internal customer.
• Understands and able to run to standard all machines and processes in their Cell/area (Skill Level: Team Member), and an additional Cell/area (Skill Level: Senior Team Member).
• Understands and able to use cell metrics, where applicable. Can explain their links to operations/business objectives and how they can be used to drive process improvement.
• Able to maintain the machines so that they are clean and in excellent working condition, identify and fix faults (increasing complexity according to Skills Level).
• Level 3 NVQ (or equivalent) in Engineering Maintenance (Skill Level: Expert (Tech)).

Knowledge of responsibilities:

• Understands and rigorously follows standard work.
• Understands performance and strives to meet objectives and targets.

Skill in Improving Methods:

• Yellow Belt (Skill Level: Team Member).
• Orange Belt (Skill Level: Senior Team Member), including PDCA root-cause analysis.
• Green Belt (Skill Level: Expert).

Skill in Instructing (Skill Level: Senior Team Member)

• Training within Gemalto – Job Instruction (TWG-JI).

Skill in Leading (Skill Level: Senior Team Member)

• Training within Gemalto – Job Relations (TWG-JR).

HEALTH, SAFETY AND ENVIRONMENTAL RESPONSIBILITIES

It is the responsibility of all employees to:

• Wear the correct protective equipment, in using appropriate safety devices, and in adhering to all laid down rules and procedures. Employees must take adequate care for their own health and safety and for the health and safety of other employees who may be affected by what they do.
• Report all accidents, no matter how small, and co-operate fully with the Company in the investigation of any accident.
• Promote good standards of health and safety. This duty particularly extends to the maintenance of good housekeeping, to the proper use of machinery and equipment, and to the avoidance of actions that is known or believed to be unsafe.
• Any employee who knows, or believes, that a hazard or other health and safety problem exists must, without delay, report the circumstances to their Manager or Loss Prevention Team (LPT) member utilising the Risk Identification Reporting (RIR) system.
• Employees who have suggestions for the improvement of the Company’s health and safety performance are encouraged to make these suggestions known to their Manager or LPT member.

SECURITY RESPONSIBILITIES

It is the responsibility of all employees to fully adhere to the security standards within our business.
Security doors must never be propped, held, or left open when not in immediate use for the transfer of people or product. Employees must wear their badge visibly at all times, respect the level of access control provided by their access card and ensure that their card is not used by anyone other than themselves.
Employees within the production areas must abide by the procedures within the production processes that are applicable to the reconciliation of the audit trail. All operators are responsible for their production process and the reconciliation of work within that process.

Employees using PCs must abide by the IT Security procedures at all times. Mandatory elements include, but are not limited to:

• Hard-drive and BIOS passwords must be activated on all Gemalto laptops.
• Antivirus must be running.
• Passwords must never be divulged to others.
• Personal accounts must never be shared with others (you must not allow anyone to use your login).
• Unapproved Peer-to-peer software must not be used.

Employees must report any suspected security incidents to the Security Department or to their line management.

Knowledge of responsibilities:

• Understands and rigorously follows standard work.
• Understands performance and strives to meet objectives and targets