ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE

• Excellent time management and proven ability to meet deadlines.
• Strong organisational skills including the ability to prioritise tasks.
• Excellent verbal and written communication skills; ability to liaise with stakeholders at all levels, in a professional and compassionate manner.
• Excellent minute taking and drafting skills
• The ability to work accurately and pay attention to detail.
• Experience of working effectively as part of a team.
• Experience of responding promptly and effectively to enquiries.
• Effective problem-solving skills and ability to determine solution-based approaches.
• Competence in the use of a variety of IT systems.
• Proficient user of Excel, able to input data, collate information, analyse data, and create reports, charts and graphs.
• Ability to interpret and relay information in a timely manner.

DESIRED SKILLS & EXPERIENCE

• Experience of working for a regulatory authority or equivalent.
  Here at the Royal College of Veterinary Surgeons, improving animal health and welfare by advancing the ethical, professional, and clinical standards of the veterinary professions is at the heart of all our work. We also strive to advance veterinary standards with programmes of work around mental health, leadership, environmental sustainability, diversity, and innovation.
  We set the standards for and monitor the quality of veterinary education; we hold Registers of those vets and veterinary nurses who are qualified to practice; we set professional standards for vets and veterinary nurses, and we help practices raise their standards through our Practice Standards Scheme.
  Email: info@rcvs.org.uk
  Tel: 020 7222 200

JOB PURPOSE

The PSS Liaison Officer will support the Head of Legal Services PSS and the PSS Team in providing administrative support and reports to help evidence the progress and compliance of veterinary practice premises within the Scheme. The role will assist the Head of Legal Services – PSS with the secretarial duties and running of the Practice Standards Group (PSG), the group is responsible for the ongoing development of PSS, by taking minutes, arranging meetings, and coordinating actions.
The Liaison Officer will provide support to the team, by arranging team meetings and coordinating activities. Inputting data, being responsible for collating and tracking information and data across the team, liaising with stakeholders and producing a range of reports for internal and external use.
We are looking for a self-motivated individual, with great communications skills and superb attention to detail, who is highly organized, solutions focused and forward thinking.

KEY RESPONSIBILITIES

• Assist with co-ordination of arrangements for Practice Standards Group: Booking meetings, creating agendas, sending out papers, minute taking, coordinating actions and drafting the quarterly figures papers for this meeting
• Assist with co-ordination of arrangements for the Review of PSS Standards and Awards: Booking meetings, creating agendas, sending out papers, minute taking/ track changes on documents, and coordinating actions
• Web coordinator for the PSS team: Post updates on the website and ensure that the PSS webpages remain up to date and relevant including changes to the PSS Standards on our software system
• General administration for the team such as maintaining internal files and spreadsheets and other ad hoc requests
• Input data and collating data on a range of spreadsheets and creating reports
• Use a range of systems and programs
• Undertaking other duties within the department and College, as requested