PSYCHOLOGICAL WELLBEING PRACTITIONER

Are you passionate about supporting individuals who are experiencing Mental Health problems?
Do you have experience in the relevant field of Mental Health and Wellbeing Practise?
Can you demonstrate knowledge of evidence based psychosocial interventions?

WHO WE ARE

As NHS Scotland’s unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
Our Regional Centres are located at Hillington, Cardonald, Clydebank, South Queensferry, Dundee and Aberdeen. This post will be based in our Dundee Regional Centre.

THE ROLE

Psychological Wellbeing Practitioners provide brief clinical risk and mental health and wellbeing assessment, formulation for people who may be presenting with mental health and wellbeing concerns.
Working via telephone, Psychological Wellbeing Practitioners will use their experience to validate, de-escalate crisis and coach people in distress tolerance and emotional regulation strategies.
Using a range of brief psychological interventions, Psychological Wellbeing Practitioners empower patients, carers and families to manage distress and crisis effectively.

KEY RESPONSIBILITIES:

• The post holder will support the mental wellbeing and health of patients
• Promoting positive mental health and employing behavioural techniques to increase mental wellbeing using a recovery-based model of care
• Work within a health care team consisting of Clinical Service Managers, Senior Charge Nurses and Mental Health Nurse Practitioners
• As part of a national service, will support with mental health and wellbeing calls, which may be of a very diverse nature covering all clinical aspects from an infinite variety of callers, whose cultural, social and emotional diversities require acknowledging and taking into consideration during the consultation
• Work with clients experiencing a variety of mental health and wellbeing concerns via telephone. Through completing a mental health triage assessment, the post holder will provide patients with a safe and appropriate outcome
• Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies and procedures
• Maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
• Comply with the requirements of regulatory bodies and be aware of any change in these. To maintain up to date knowledge of all relevant legislation.
• Ensure that all interventions are carried out to the highest standard and in accordance with current best evidence and related practice within the work area.