PT Leasing Agent-Drake Plaza Apartments at Kohner Properties Inc

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Marketing, Sales, Data Entry, Communication, Interpersonal Skills, Social Media Advertising, Problem Solving, Time Management, Adaptability, Attention to Detail, Teamwork, Organization, Initiative, Professionalism, Computer Skills

Industry

Real Estate

Description

Description **PLEASE LIST ALL EMPLOYMENT ON YOUR APPLICATION OR YOUR WILL BE REQUIRED TO FILL OUT A PAPER ONE** **MUST BE ABLE TO PASS EMPLOYMENT VERIFICATION AND BACKGROUND CHECK** JOB BRIEF: As the marketing specialist, the Leasing Agent is responsible for outreach marketing, and is instrumental in developing marketing plans and strategies to maximize occupancy. We are looking for an energetic individual who enjoys working with people. Drake Plaza Apartments is located in Midtown. Schedule: Monday through Friday, 1:00 p.m. to 5:00 p.m. It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing this document, you are verifying that you can perform all the duties, have the skills and posses the physical abilities that are necessary to perform the job as described. FUNCTIONS OF THE JOB Greets and welcomes all visitors, residents and prospective residents. Answers telephone inquires. Encourages prospects to schedule appointments by utilizing creative closing techniques and overcoming objections. Must be knowledgeable regarding the apartment community, its amenities, the surrounding community, and its competition. Frequently shops competition (at least monthly) to improve sales technique and gain awareness of market comparables. Weekly outreach marketing to local businesses, preferred employers, etc. to establish and maintain positive relationships for referrals. Responsible for compiling and maintaining database of market comparables. Responsible for utilizing social media advertising Meets prospective residents and records information on guest card to ascertain needs and qualifications. Responsible for daily data entry of all leads (phone calls, e-mails and visits) and marketing sources. Responsible for conducting daily follow up with prospects. Responsible for daily inspection of display unit and or “show” apartments, amenities and the “leasing lane”. Promptly freshens as needed and reports any needed concerns or repairs needed. Exhibits a positive customer service attitude and represents the community and company well. Emphasizes features, benefits, and positive life style rewards of the community. Responsible for touring prospective residents, and balancing prospect’s needs with overcoming objections. Carefully conducts application verification process to ensure qualified applicants and submits to manager for approval. Inspects rented unit and checks keys well in advance of move in date. Prepares lease agreement. Collects initial fees and assists resident throughout move in process. Prepares and processes lease renewals and required paperwork for the renewal. Data entry of service requests, application information, market surveys, etc. Performs any additional duties assigned by Manager or Area/Regional Supervisor. Scheduling: Monday through Friday, 1:00 p.m. to 5:00 p.m. Supervisory Responsibilities: This job has no supervisory responsibilities. Competencies: Resident Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions. Written and E-mail Communication - Writes clearly, informatively and professionally at all times; edits work for spelling and grammar. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Quantity - Completes work in timely manner; Strives to increase occupancy. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities and appointments are covered when absent; Prepared and ready for appointments. Initiative - Asks for and offers help when needed. Qualifications: Must have basic computer knowledge. Must effectively convey ideas, images and goals to a diverse group of personalities verbally and in writing. Education and/or Experience: High school diploma or GED required Prior marketing or sales experience required; customer service experience helpful. Language Skills: Ability to read and interpret procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively and persuasively. Mathematical Skills: Ability to add, subtract, multiply, and divide three- digit numbers. Ability to compute rate, discount and percent. Other Skills and Abilities: Position requires good customer service skills, including clear verbal communication and previous sales experience. Must be competent in the use of telephone, fax, copier, scanner, and computer, including use of e-mail, Microsoft Word, Excel, and data entry. Requirements Driving/Traveling Requirements: Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, outreach marketing and any other business activities. Must have valid driver's license and automobile insurance Physical Activities: Standing, Unilateral and Bilateral Movement, Walking, Reaching, Grasping/Turning, Bending/Stooping/Squatting, Climbing Stairs, Pushing or Pulling, Writing/Typing, Finger Dexterity, Lifting/Carrying, Talking, Hearing. Physical Demands: Lifting/Carrying (paperwork, deliveries, files, miscellaneous) Over 25 lbs. Rare need (less than 1% of the time) 20 lbs. - 25 lbs. Occasional need (1% to 33% of the time) Less than 20 lbs. Frequent need (33% to 66%) Under 10 lbs. Constant need (66% to 100%) Visual Acuity: Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail and view computer screens. Frequent need (33% to 66% of the time) to see things clearly beyond arm’s reach (inspecting property, neighborhood surveys). Driving/Traveling Requirements Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank and also visit the Corporate Office. Environmental/Atmospheric Conditions: Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time). Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%).

Responsibilities

The Leasing Agent is responsible for outreach marketing and developing strategies to maximize occupancy at Drake Plaza Apartments. Key duties include greeting visitors, conducting follow-ups with prospects, and managing the leasing process.