PT Teller at Coastal Community Federal Credit Union

La Marque, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

0.0

Posted On

10 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Fraud Prevention, Teamwork, Relationship Building, Operational Activities, Judgment, Professionalism, Technology Education, Member Engagement, Risk Minimization, Transaction Processing, Complex Transactions, Organization, Prioritization, Bilingual

Industry

Financial Services

Description

Description Support member engagement by processing teller transactions and making appropriate introductions to member service representatives. Complete operational activities while minimizing risks under established policies Perform routine transactional, operational, and customer support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization Receive direction from managers and exercises judgment within defined policies and procedures Escalate questions and issues to more experienced roles Interact with members and individuals to demonstrate care, build relationships, and complete requested transactions Identify information and services to meet members financial needs Requirements Required Qualifications: 6+ months of interacting with customer/member experience, or equivalent demonstrated through work experience, or training. Desired Qualifications: 6+ months of experience interacting with people, demonstrated through work experience, education or training. Member service focus with experience handling complex transactions across multiple systems. Ability to educate and connect members to technology and share the value of mobile banking options. Ability to interact with integrity and professionalism with members and team members. Experience working with others on a team to meet member needs. Cash handling experience. Ability to follow policies, procedures, and regulations. Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Well-organized, independent and able to prioritize in a fast-paced environment Ability to exercise judgment, raise questions to management, and adhere to policy guidelines Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues Bi-Lingual a plus Job Expectations: Ability to work a schedule that will include Saturdays

Responsibilities

The PT Teller supports member engagement by processing transactions and making introductions to member service representatives. They complete operational activities while minimizing risks and interact with members to build relationships and meet their financial needs.