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PT Weekend Concierge at Family Services Inc.

Hopkins, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

20.5

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service Skills, Professional Attitude, Hospitality Experience, Tenant Services, Property Management, Computer Knowledge, MS Word, Excel, Outlook, Decision Making, Multi-tasking, Communication Skills, Flexibility

Industry

Hospitality

Description

Description POSITION DESCRIPTION: Concierges act as the first point of contact between guests and an organization. They are tasked with answering guest inquiries, directing phone calls, coordinating travel plans, and more. They must uphold company culture at all times while making guests feel welcomed and valued. DUTIES/RESPONSIBILITIES Greet guests at the front desk and answer any questions. Prepare and display beverage and snacks in lobby. Provide reception and concierge services. Answering phones. Preparing tenant correspondence. Tenant package services. Unit walk-throughs at move-in/move-out. Assist with event planning. Conduct market surveys. Make Keys as instructed. Receive work orders. Follow all company policies and procedures, including the company grooming standards. Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Other duties as assigned. Requirements QUALIFICATIONS/REQUIREMENTS Excellent customer service skills. Professional and positive attitude. Experience with hospitality/tenant services/property management preferred. Computer knowledge MS Word, Excel, and Outlook. Ability to act independently and make decisions. Ability to multi-task and manage several projects and excel under tight deadlines. Strong verbal and written communication skills. Flexibility for possible evening and weekend hours CLASSIFICATION: Non- Exempt Expected Hours of Work This is a part-time position: up to 16 hrs a wk. Days and hours of work: Weekend 2PM-10PM Lunch break is 30 minutes daily. COMPENSATION: $20.5 p/hr. This position is eligible for Sick and Safe time. 1 hour per 30 hours worked PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times.

Responsibilities

Concierges serve as the first point of contact for guests, answering inquiries and providing reception services. They also assist with event planning and coordinate tenant services.