PTH Information at Anne Arundel County Library

Pasadena, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

26.43

Posted On

07 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Microsoft Windows, Internet Research, Database Searching, Library Instruction, Technology Assistance, Information Access, Circulation Services, Account Services

Industry

Libraries

Description

LOCATIONS: Annapolis, Broadneck, Crofton, Deale, Glen Burnie, and Riviera Beach Libraries SALARY RANGE: $20.97 - $26.43/hr. SCHEDULING: Availability and flexibility required. Up to 20 hours per week – not guaranteed. MUST have good availability on weekdays between 10 a.m. and 5 p.m. AND weekday evenings (excluding Friday) between 5 p.m. and 8 p.m., AND good Saturday availability at least once or twice each month. Work is scheduled on an as-needed, on-call basis. This position may require working at least two Sundays per month during the period that libraries are open on Sundays. Overall Position Purpose: Work involves responding to a wide variety of customer interests in library services and satisfying requests for technology assistance, materials in print and electronic formats, employment related navigations, information access and library instruction. As well, work encompasses promoting programs, events, and exclusive database services; supporting partnerships related to public health initiatives, AACPL Foundation campaigns, community services, and all literacy related goals. Work is performed under the supervision of a member of the regular information staff using established guidelines. Provision of account services and circulation services are expected on occasion. Minimum Qualifications: Graduation from an accredited four-year college or university with bachelor’s degree awarded. Experience in customer service, using computer and MS WINDOWS; knowledge and experience using the Internet as a research tool, and the capacity to engage in the ongoing learning of database and web-based search products while seeking authoritative, practical answers to meet customer needs. The library reserves the right to re-advertise this position if there is an insufficient pool of applicants. TO APPLY: Complete AACPL Employment Application Form (Refer to attachment in this announcement). Upload cover letter, resume and completed application on AACPL’s Recruitment Page [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ed8ef89-cf1f-4cd1-a731-a3640b756319&ccId=19000101_000001⟨=en_US&source=EN&selectedMenuKey=CurrentOpenings] (https//www.aacpl.net/about/jobs). Questions may be directed to humanresources@aacpl.net [humanresources@aacpl.net].  All required application materials must be received no later than 4:00 PM, July 19, 2026.

Responsibilities

Provide customer support for technology assistance, information access, and library instruction across various formats. Promote library programs, database services, and support community health and literacy initiatives.