THE HOXTON, EDINBURGH

We’ve opened our first UK hotel outside of London…and where better than the characterful capital of Scotland, Edinburgh. We are now looking for an Evening Public Area Attendant to join our team and play a crucial part in successfully launching our brand in this new neighbourhood. Reporting to the Head Housekeeper, you’ll be responsible for ensuring all public areas of the hotel are well presented and well maintained at all times.
The Hox in Edinburgh will boast 214 bedrooms influenced by the Georgian heritage of the building and city (including the introduction of a new room category for the Hox), a main restaurant and big lobby & bar, a large event space and The Apartment - our unique meetings and events concept.

MORE ABOUT US…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Job Description

WHAT WE’RE LOOKING FOR…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• An eagle-eye for detail, you can spot a slip in standards from a mile away.
• You’re available for afternoon through into the evening shifts.
• Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
• You have the ability to build relationships with colleagues and guests.

• Responsible for the cleaning and servicing of all public and back of house areas, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
• Responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading areas.
• Responsible for reporting any maintenance defects in our external areas, public areas and back of house through Knowcross.
• Ensure that all health & safety standards are adhered to and any breaches in standards or potential new hazards are reported to the Head Housekeeper.
• Ensure all cleaning materials and equipment are well maintained, handled correctly and to be fully aware of COSHH regulations.
• Maintain a positive and friendly attitude at all times, even when working to find solutions to challenges.
• Responsible for the stocking of linen and housekeeping supplies on guest floors and in stores and ensuring that these storage areas are clean and well maintained.
• Ensure the highest levels of cleanliness throughout the hotel and support the housekeeping team.
• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
• Assist in cleaning of any other areas of the hotel, as required.