Public Area Attendant (Casual) | InterContinental Sanctuary Cove Resort
Hotel Brand: InterContinental
Location: Australia, Queensland, Sanctuary Cove
Hotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212
Job number: 140478
InterContinental is the world’s largest family of luxury hotels. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.
As the first InterContinental Resort to land in Australia, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the beautiful surrounds of Sanctuary Cove.
If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand as a casual Public Area Attendant.

In this pivotal role you will report to the Housekeeping Manager, but support the whole Housekeeping Team and wider Resort Operation.

• Responsible for ensuring all assigned areas are keep thoroughly clean and to Brand standards.
• To adhere to Hotel Handbook guidelines for presentation, grooming and punctuality.
• Develop and maintain cohesive working relationships with immediate team, and wider hotel team.
• Communicate to supervisor any difficulties with service, guest comments and other relevant information; follow complaint handling procedures for prompt resolution of challenges.
• To provide a courteous, professional, efficient and flexible service at all times, following hotel standards of performance.
• To perform other duties as required by the Housekeeping Manager or designate including but, not limited to allocation of room cleaning, priority cleaning and assisting your colleagues.
• You will be on your feet most of the day, walking long distances around the resort will be part of your daily routine.
• You will need to be strong, healthy and fit and have a passion for Hospitality

We are looking for someone who;

• Has good communication skills, housekeeping experience is preferred
• Has excellent attention to detail with a commitment to high standards
• Is physically mobile and able to carry, push or lift heavy objects such as linen, beds, bed sheets and vacuum cleaners and be able to frequently stand up and moving about the facility
• Has knowledge of safe working habits, chemical handling and hotel operations is also deemed desirable
• Has flexibility to work various shifts including evenings, weekends and public holidays across a seven day roster
• Must hold a current Australian driver’s licence and meet the legal requirements to work in Australia.

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including :

• Paid birthday leave - Part time / Full time roles
• Hotel perks like accommodation and food & beverage discounts
• Enhanced parental leave
• Proactive health days and flexible work options.
• Your career journey will be supported through our lifelong development program
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow with IHG.
• Access to our discount retail platform that makes your pay for even further

We are proud to be IHG and we know you will be too. Visit http://careers.ihg.com/ to find out more about us.
To find out more about InterContinental Sanctuary Cove Resort visit - https://www.sanctuarycove.intercontinental.com
Follow us on Instagram and Facebook- @intercontinentalsanctuarycove
Follow us on Linkedin- https://www.linkedin.com/company/intercontinental-sanctuary-cove-resort/
You must have full working rights in Australia

• Responsible for ensuring all assigned areas are keep thoroughly clean and to Brand standards.
• To adhere to Hotel Handbook guidelines for presentation, grooming and punctuality.
• Develop and maintain cohesive working relationships with immediate team, and wider hotel team.
• Communicate to supervisor any difficulties with service, guest comments and other relevant information; follow complaint handling procedures for prompt resolution of challenges.
• To provide a courteous, professional, efficient and flexible service at all times, following hotel standards of performance.
• To perform other duties as required by the Housekeeping Manager or designate including but, not limited to allocation of room cleaning, priority cleaning and assisting your colleagues.
• You will be on your feet most of the day, walking long distances around the resort will be part of your daily routine.
• You will need to be strong, healthy and fit and have a passion for Hospitalit