Job Title: Housekeeper Public Area Attendant
Reporting to: Housekeeping Supervisor / Housekeeping Manager
Responsible for: Guest Satisfaction
Overall Objectives: To act as a hotel ambassador and always deliver a luxury guest service. Provide guests with an effective and efficient level of service to meet and exceed their expectations.
Primary work area: Rooms, public areas

SKILLS AND ABILITIES

• Communication and interpersonal skills. Multitasking and time management ability.
• Experience of cleaning products Diversey, etc.

EXPERIENCE

• At least 1 year experience in a hotel role (Such as HSK, F&B, FOH etc.)
  -1+ Year Housekeeping experience in 100+ bedroom hotel. Independent hotel experience preferred.

KNOWLEDGE

• Understanding of customer service knowledge.
• Knowledge and experience of London hotel market.

PERSONAL ATTRIBUTES AND OTHER REQUIREMENTS

• Ability to cope under pressure and take control of situations if needed. Willing to learn. ethical and honest. Flexible and can-do attitude.
• Drive and determination.
  Job Type: Zero hours contract
  Pay: £12.21 per hour

Benefits:

• Employee discount
• Flexitime

Experience:

• housekeeping: 1 year (required)

Work Location: In person
Reference ID: HAMP_P