The Public Area Attendant is responsible for ensuring all assigned areas (common areas including lobby, residential common areas, spa/health club, restaurants, parking garage, elevators, windows, walkways, etc.) are neat, clean and tidy and meet Holbrook standards. The Public Area Attendant works as part of a team responsible for promoting a positive community image to residents, guest and associates. He/she is also responsible for providing a positive resident/guest experience during all interactions.

• Perform daily housekeeping functions and specific tasks as assigned and according to company standards using proper cleaning and disinfecting solutions and procedures; housekeeping tasks include dusting, sweeping, trash removal, vacuuming, mopping floors, laundering linens, cleaning bathrooms, changing sheets, replenishing supplies, etc.
• Consistently offer professional, friendly and engaging service.
• Assist in maintaining an operating environment that assures a consistent, high level of resident & guest satisfaction.
• Maintain resident confidentiality.
• Know and comply with Residents? Rights rules.
• Ensure that equipment, work and supply carts are properly cleaned and stored.
• Ensure that an adequate level of housekeeping supplies is always maintained and advise the Director of Housekeeping of supply needs.
• Ensure that established Universal Precautions and infection control, isolation, fire safety and sanitation practices are procedures are maintained and followed when performing housekeeping duties; promptly report any hazardous conditions and equipment to the Housekeeping Director.