Job Ref: BRI1114
Branch: Mercure Exeter Southgate Hotel Spa
Location: Mercure Exeter Southgate Hotel Spa, Exeter
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 0800 - 1800
Hours per week: 40
Posted date: 13/05/2025
Closing date: 15/06/2025

JOIN THE TEAM AT MERCURE EXETER SOUTHGATE HOTEL

Looking for a career opportunity in a vibrant, central location? Mercure Exeter Southgate Hotel offers an exciting environment where you can be part of a dedicated team, delivering exceptional service in one of the most historic and beautiful cities in England. Positioned in the heart of Exeter, our hotel is within walking distance of the iconic Exeter Cathedral, the bustling city centre, and the scenic historic quay, making it an ideal place to work and grow your career in hospitality.
Whether you’re interested in customer service, hospitality management, or working in our wellness facilities, Mercure Exeter Southgate Hotel offers a variety of career opportunities across different departments. From our heated pool and fitness room to our meeting and conference facilities, we offer a dynamic and inclusive environment where you can develop new skills and build your professional path.

• Clean and maintain all public areas including lobbies, corridors, restrooms, and lounges.
• Ensure all surfaces are dusted, vacuumed, mopped, and sanitized regularly.
• Empty bins and dispose of waste in accordance with health and safety standards.
• Replenish supplies such as toilet paper, hand soap, and paper towels.
• Report any maintenance issues or safety hazards to the supervisor promptly.
• Follow daily cleaning schedules and checklists.
• Assist with deep cleaning projects as required.
• Deliver excellent customer service to guests, addressing any requests or concerns politely and professionally.