Public Area Housekeeping Attendant - Waldorf Astoria New York
After undergoing a transformative restoration, is set to reignite its magnetic allure. is seeking a Public Area Attendant to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
A Public Area Attendant plays a crucial role in maintaining the impeccable cleanliness and presentation of both public and heart-of-house areas, ensuring that every space reflects the elevated luxury standards expected at a Forbes 5-Star property. This role involves thorough cleaning, upkeep, and detailing of lobbies, corridors, restrooms, and back-of-house spaces to create a pristine environment for guests and team members alike. The Public Area Attendant also responds promptly to guest requests, assists with special projects as needed, and ensures that all assigned areas are meticulously cared for. Their attention to detail, efficiency, and commitment to excellence contribute to the hotel’s reputation for personalized service and an unparalleled guest experience.

WHAT ARE WE LOOKING FOR?

We are looking for a Public Area Attendant who is dedicated to maintaining the impeccable cleanliness and presentation of both public and heart-of-house spaces, ensuring they reflect the elevated luxury standards of our Forbes 5-Star aspirations. This role is essential in creating an inviting, polished, and pristine environment that enhances the overall guest experience. You will take pride in ensuring that every corner of the hotel is meticulously cared for, contributing to an atmosphere of refined elegance and exceptional service.

The ideal candidate will possess the following qualifications:

• A keen eye for detail and a commitment to maintaining the highest standards of cleanliness in public and heart-of-house areas.
• Prior experience in a luxury hotel or similar environment is preferred, with an understanding of the service and cleanliness expectations required to achieve Forbes 5-Star status.
• A strong work ethic and ability to handle multiple tasks while ensuring consistency and excellence in presentation.
• A proactive approach, regularly inspecting assigned areas and addressing cleanliness or maintenance needs before they are noticed by guests.
• Excellent interpersonal skills, with a friendly and professional demeanor when interacting with guests and team members.
• The ability to work independently while demonstrating strong time management and organizational skills.
• Physical stamina and strength, as the role requires manual tasks such as lifting, moving furniture, and performing deep-cleaning duties.
• A commitment to upholding luxury service standards, ensuring every space within the hotel is flawlessly maintained.
• Ability to work flexible hours, including nights, weekends, and holidays, as needed.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We’re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Please refer the Job description for details