Public Area Team Leader - InterContinental Hayman Great Barrier Reef at IHG Career

Whitsundays, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

26.78

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Team Leadership, Communication, Interpersonal Skills, Proactive Service, Personalised Service, Safety Standards, Operational Procedures, Housekeeping, Public Areas, Maintenance Reporting

Industry

Hospitality

Description

About us IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good. The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. About the Role As Public Areas Team Leader, you will help us ensure our resort is always up to standard in line with our IHG luxury principles. Your day to day will involve: Attending to guest requests, reporting any maintenance concerns, assisting the wider Housekeeping Team as needed and supporting the leadership and motivating the team through leading by example. Base rate $26.78 + penalties + loading What we need from you • Enthusiastic, professional team player with a passion for delivering exceptional guest service • Confident in exceeding guest expectations through proactive and personalised service • Previous experience in housekeeping, public areas preferred (Team leader valued but not necessary) • Strong communication and interpersonal skills, with the ability to engage positively with guests and colleagues • Committed to maintaining high safety standards and following operational procedures What we offer World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more. An exciting and ever-changing Staff Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more. Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses. A great range of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties. How to Apply Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers/ or click the ‘Apply Now’ button. We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Responsibilities

The Public Areas Team Leader will ensure the resort meets IHG luxury standards by attending to guest requests and reporting maintenance concerns. Responsibilities also include assisting the wider Housekeeping Team and leading/motivating the team by example.