EDUCATION, TRAINING, AND EXPERIENCE

Nine (9) years of experience in the development and implementation of media relations or public information programs, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
Graduation from an accredited college with an Associate’s degree in Journalism, Communications or a directly related field, plus seven (7) years of experience in the development and implementation of public information programs, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
Graduation from an accredited college or university with a Bachelor’s degree in Journalism, Communications or a directly related field, plus five (5) years of experience in the development and implementation of public information programs, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
Graduation from an accredited college or university with a Master’s degree in Journalism, Communications or a directly related field, plus four (4) years of experience in the development and implementation of public information programs, of which two (2) years are in a supervisory role related to the responsibilities of the position
NOTE: You must provide your transcripts or diploma at the time of processing

SELECTION REQUIREMENTS

This position requires applicants to complete an interview which will include a written exercise as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected.

• Develop and implement strategic social media plans to increase visibility, engagement, and awareness of arts programming, special events, cultural resources, and initiatives presented by the Department of Cultural Affairs and Special Events
• Serve as the social media lead for specific events and campaigns, plan, schedule, and post content across multiple platforms
• Manage daily operations of the department’s social media accounts (e.g., Facebook, Instagram, Twitter/X, TikTok, LinkedIn), including creating, editing, and publishing posts, stories, and videos
• Develop compelling multimedia content (graphics, photos, short-form video, reels) tailored for each platform to highlight events, exhibits, performances, artists, and departmental initiatives
• Monitor social media channels for public inquiries, comments, and mentions; engage with audiences in a timely and professional manner to build community and strengthen public perception
• Collaborate with marketing and communications colleagues on integrated campaigns that align social media efforts with email, web, and traditional PR strategies
• Analyze social media performance using analytics tools; prepare regular reports on key metrics and insights to inform strategy and optimize content
• Maintain and grow relationships with digital influencers, content partners, and cultural organizations to expand reach and amplify messaging
• Assist with responding to Freedom of Information Act (FOIA) requests from the public
• Assist with other digital communications needs, including website updates, email newsletters, and online promotional materials
• Assist with other DCASE events, programs, and activities
  · Perform related duties as assigned
  Additional duties maybe required for this position.
  NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to positions within the class
  LOCATION: Department of Cultural Affairs and Special Events (DCASE)
  Marketing and Communications Division
  78 E. Washington St., Chicago Cultural Center, Chicago, IL 60602
  HOURS: 9:00 am - 5:00 pm, Monday - Friday
  Must be able to work early mornings, late evenings, weekends, and holidays. Work indoors and outdoors during inclement weather.