Start Date
Immediate
Expiry Date
01 Oct, 25
Salary
24.17
Posted On
01 Jul, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Bilingualism, Customer Service, English, Communication Skills, Communications, Technology
Industry
Hospital/Health Care
Position Type:
Casual - Occasionnel
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Closing date:
2025-08-21
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MEDACOM Atlantic is a subsidiary of Medavie Health Services, and operates as Prince Edward Island’s Primary Public Safety Answering Point (PSAP); answering all 911 calls for the province. MEDACOM Atlantic provides emergency and non-emergency dispatch service for Island EMS (ground ambulance) and 34 volunteer fire departments across the Island. If you have an interest in fast-paced communications and community support services– this opportunity is for YOU!
Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.
With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.
We are proud to invest in communities to help address some of Canada’s most pressing physical and mental health care challenges.
As an employee of Medavie Health Services, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace.
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A career as a 911 Public Safety Communications Officer
As a 911 Public Safety Communications Officer, you play a vital role in public safety, you are a lifeline between the communities of PEI and the public safety resources they require. Embark on a rewarding and fulfilling career in a fast-paced environment where you provide crucial assistance to those in need and make a real difference in the lives you touch.
Located at our communications centre in Charlottetown, our teams work closely together to support our communities in a time of crisis, ensuring a calm voice during emergency situations and creating a healthier and safer community in Prince Edward Island.
At Medacom Atlantic, caring is not only a core value, it’s at the heart of everything we do. We are proud to offer resources to support our teams such as an Employee Assistance Program, Internal Peer Support Group, and Mental Health support. Permanent employees also benefit from a comprehensive benefits package that supports them and their families.
We are now accepting applications for the September 2025 intake.
As a successful candidate, you will benefit from paid training and certification to instill confidence, enhance high-skilled communication techniques, and ensure you are prepared for any situation.
Reporting to the Operations Manager, the Public Safety Communications Officer is responsible for the following:
Working Conditions
Requirements
Successful candidates must provide the following prior to completing the hiring process, issued within the last 12 months: If you don’t have these, our team will be happy to guide you through the process during the interview.
Successful candidates will complete the following prior to becoming a 911 Public Safety Communications Officer:
Skills and Attributes
Salary:
$24.17 Hourly + 12% in lieu of benefits, as per CUPW Collective Agreement
What we value
Our values are inherent to our culture and provide the framework for each interaction we have while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:
Community-minded – We achieve more together
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees