SUMMARY

The Public Safety Specialist is a hybrid position that supports the overall mission of the Washington & Jefferson College Department of Campus & Public Safety by performing both communications (dispatch) and field security duties. This role serves as a primary point of contact for incoming calls and radio communications and conducts patrols to promote a safe campus environment. The Specialist monitors safety systems, coordinates emergency responses, and provides direct support to Campus Police Officers by assisting with non-law enforcement functions and duties.

QUALIFICATIONS

• High school diploma or equivalent required; associate or bachelor’s degree in criminal justice, communications, or a related field preferred.
• Prior experience in campus safety, security, or emergency communications preferred.
• Strong interpersonal, communication, and multi-tasking skills.
• Ability to remain calm and professional in high-pressure or emergency situations.
• Familiarity with dispatch software, security monitoring systems, and Microsoft Office applications.
• Valid driver’s license with a clean driving record required.
• Must be able to work rotating shifts, including nights, weekends, holidays, and special events.
• Must successfully pass a comprehensive criminal background investigation, a drug screening, and a medical evaluation as a condition of employment.

JOB DESCRIPTION STATUS

The duties and responsibilities listed in this job description are illustrative ones anticipated for this position. Other duties and responsibilities may be assigned as required. Washington & Jefferson College reserves the right to amend or change this job description to meet the needs of its programs. This job description and any attachments do not constitute or represent a contract.

GETTING TO KNOW W&J

Washington & Jefferson College is the best of both worlds: a small-town college setting in historic Washington, Pa., with easy access to the bustling business and cultural districts of nearby Pittsburgh, Pa. just 30 miles to the north. Founded in 1781, W&J College is a private, residential liberal arts college that is focused on student success. Our dedicated, experienced professors are passionate about teaching and work closely with our students to ensure that they receive a quality, comprehensive education. For more than 200 years, our alumni have influenced change in business, politics, medicine, and the arts and sciences as CEOs, lawyers, doctors, researchers, writers, teachers, and in many other equally worthy professions.

COMMUNICATIONS/ DISPATCH RESPONSIBILITIES:

• Serve as the initial point of contact for telephone calls, radio transmissions, and in-person inquiries to the Department of Campus & Public Safety.
• Receive, assess, and prioritize emergency and non-emergency calls, dispatch personnel and coordinate response efforts accordingly.
• Monitor and operate campus security systems including CCTV, fire alarms, intrusion alarms, and access control platforms.
• Document all calls for service, incidents, and system activity accurately and thoroughly.
• Maintain clear, professional communication in high-pressure and emergency situations.

FIELD/ PATROL RESPONSIBILITIES:

• Conduct routine foot and vehicle patrols of campus buildings, grounds, and parking areas.
• Provide a visible security presence to deter unauthorized activity and enhance campus safety.
• Unlock and lock buildings during scheduled hours, special events, and as needed.
• Respond to service calls and incidents, including alarm activations, safety escorts, and facility-related issues.
• Assist with safety and security operations during campus events, including athletic and social functions.
• Complete written reports and maintain records related to patrol activities and incidents.

SUPERVISORY DUTIES

This position does not have any supervisory duties.