Public Safety Supervisor at Emory Healthcare

Lithonia, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

39.4

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patrolling, Crime Prevention, Verbal De-escalation, First Aid, Incident Investigation, Access Control, Conflict Resolution, Emergency Response, Training, Supervision, Documentation, Safety Standards, Communication, Team Support, Policy Implementation, Performance Management

Industry

Hospitals and Health Care

Description

Description JOB DESCRIPTION: Patrols facilities and property making observations to detect unauthorized persons or activities, unsafe conditions, and ensuring life safety standards are maintained. Maintains visibility to deter criminal activity and takes a proactive approach to crime prevention. Maintains appropriate communication with Supervisors, fellow Officers, Security Operations Center, and Law Enforcement to report crimes, incidents and safety related irregularities. Intercedes in disputes between individuals by using verbal de-escalation techniques and skills to diffuse potentially violent patient, employee, or visitor situations. Physically manages combative, violent persons without hesitation using techniques taught in the required annual aggression management training Responds and intervenes in confrontations and restrains violent or disoriented persons as lawfully directed, providing support to clinical team as patient emergencies arise. Observes the necessary safety precautions and established protocols for observations, holds, and patient restraints in accordance with federal, state, and organizational mandates to ensure a safe work environment. Administers initial first aid as appropriate and to the level of training attained. Investigates and documents, through both written and electronic format as required: Safety hazards, incidents and criminal activities to Public Safety Leadership, Risk Management, Safety Team, and Law Enforcement and other appropriate agencies as determined by Emory Health Care, department policy, or state law. Controls access to restricted organizational properties and verifies the admittance of authorized individuals. Escorts people/property to desired destination when safety of property or individuals is a concern Assists with parking and security during special events and provides visitors with directions and security information. Performs security services and dispatcher duties when assigned. Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups. Interviews and investigates individuals involved in suspicious or illegal activities. Detains unauthorized individuals as defined by policy or state law and releases them to the proper authorities. Officers are required to use force when appropriate to protect our customers and associates within organization policy. Acknowledges and responds appropriately to emergency, non-emergency and alarm calls as assigned. Uses good judgment to safely determine the alarm cause, takes appropriate action and/or provides the proper assistance and direction in both emergency and non-emergency situations Conducts helicopter fire prevention assessment and provides emergency response to helicopter fires. Responsible for initiating and evaluating Code Red drills per The Joint Commission requirements. Maintains annual proficiency with issued firearm and less-than lethal equipment. Makes recommendations for changes in safety and security procedures to maintain a high quality of security services. Assists PS Supervisor with daily huddle and other leadership tasks as assigned. Acts as PS Supervisor in absence of supervisor. Responsible for training all new Public Safety Officers. Provides training and education for hospital staff on PS related topics. Manages the shift operation of public safety officers, and directs duties and assignments on daily basis. Courteous with customers at all times, and able to mediate disputes in professional manner. Prepares work schedules for shift and assigns daily work. Interacts with the EHC community including clinical, support, and law enforcement leaders. Responsible for leading the Field Training process of new officers. Recommends policy/procedure changes to improve operations. Assists in the interviewing and selection of new staff for the department. Ensures all public safety reports are thorough and approved in a timely manner. Supervises staff and manages employee performance. Provides on-going performance feedback, addresses problems, training, verifies competency and identifies and suggests ways to develop skills. Monitors workflow. Recommends disciplinary action when appropriate in accordance with human resources policies. Responsible for administering departmental policies and procedures in accordance with organizational and governmental guidelines. Establishes and evaluates safety standards in compliance with organizational and governmental guidelines. Performs other related duties as required. MINIMUM REQUIREMENTS: 1. Five (5) consecutive years of armed security, military, or law enforcement experience within the last 7 years. 2. Must have Possess(ed): a. A POST certification; OR b. Have been registered through a military (DD214 or current Military ID); OR - All active, reserve, retired or honorable discharged military personnel will meet the licensing/certification requirement c. Federal, state, or local licensing firearms certification (Department of Homeland Security, NASA, NRA, GBI, or Secretary of State) AND 5. Proficient in all assigned equipment and weapons upon training. 6. Meets Expectation on most recent Emory Healthcare performance review (if applicable). 7. No disciplinary action higher than a verbal warning during most recent Emory Healthcare performance review period (if applicable). 8. Must possess a valid Driver's license and have a clean driving record with no recent history of major traffic violations. 9. Must be able to operate a company vehicle when required. 10. Attend EHS Public Safety Trainer Course within 6 months. 11. Complete FEMA IS 242, 904, 914, 915; OBP- AWR-903; FEMA IS 240, 241; and OBP AWR-340 within 12 months of hire. 12. Obtain IAHSS Advanced Certification; IAHSS Supervisor Certification; EHC Public Safety Advanced Firearms Certification; CPI or Equivalent Instructor Certification; IAHSS Healthcare Safety Certificate; and IAHSS Work Place Violence Certification within 12 months of hire. PREFERRED/ADDITIONAL REQUIREMENTS: Attend EHS Public Safety Trainer Course within 6 months of promotion. Complete EHC PS Leadership Course within 6 months. Complete FEMA IS 242, 904, 914, 915; OBP- AWR-903; FEMA IS 240, 241; and OBP AWR-340 within 12 months of hire. Obtain IAHSS Advanced Certification; IAHSS Supervisor Certification; EHC Public Safety Advanced Firearms Certification; CPI or Equivalent Instructor Certification; IAHSS Healthcare Safety Certificate; and IAHSS Work Place Violence Certification within 12 months of hire. PHYSICAL REQUIREMENTS: (Medium-Heavy) 36-75 lbs, 0-33% of the work day (occasionally); 20-35 lbs, 34-66% of the workday; (frequently); 10-20 lbs, 67-100% of the workday (constantly); Lifting 75 lbs max; Carrying of objects up to 35 lbs; Occasional to frequent standing & walking; Occasional sitting; Close eye work (computers, typing, reading, writing); Physical demands may vary depending on assigned work area and work tasks. ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure; Bio-hazardous waste Chemicals/gases/fumes/vapors; Communicable diseases; Electrical shock; Floor Surfaces; Hot/Cold Temperatures; Indoor/Outdoor conditions; Latex; Lighting; Patient care/handling injuries; Radiation; Shift work; Travel may be required; Use of personal protective equipment, including respirators; environmental conditions may vary depending on assigned work area and work tasks. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Responsibilities

The Public Safety Supervisor patrols facilities to ensure safety and security, intervenes in disputes, and manages incidents involving potentially violent individuals. They also supervise public safety officers, provide training, and ensure compliance with safety standards.