Public Transport Operations Coordinator at Stirling Council Career Site

Stirling, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

37746.0

Posted On

13 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Skills, Problem-solving, Communication, Team Coordination, Public Transport Regulations, MS Office, Line Management, Timetable Planning, Stakeholder Management, Compliance

Industry

Government Administration

Description

Closing Date: 31st May 2026 Contract Type: Permanent, Full Time Salary: £34,896- £37,746 Hours: 35 per week Location: Stirling Bus Station Join the team keeping our communities moving! Are you passionate about public transport and delivering reliable, high-quality services to our communities? We're looking for a motivated and dynamic Public Transport Operations Coordinator to take a leading role in managing and developing our in-house operated bus services. This is an exciting opportunity to make a real impact, ensuring passengers have safe, efficient, and accessible transport every day. About the Role As a Public Transport Operations Coordinator, you will oversee the day-to-day delivery of council-run bus services, ensuring they operate smoothly, safely, and in line with service standards. You’ll be at the heart of operations—working closely with drivers, maintenance teams, key stakeholders and passengers to ensure services meet the needs of the communities and grow patronage. Key Responsibilities * Coordinate and manage daily operations of in-house bus services * Monitor service performance, reliability, and punctuality * Line management of drivers * Liaise with vehicle maintenance teams to ensure vehicle availability and safety * Assist in timetable planning, service improvements, and reacting to operational issues * Respond to customer feedback and work to continuously enhance passenger experience * Work collaboratively with internal teams, external partners, and stakeholders * Ensure compliance with transport regulations, health & safety standards, and council policies What We’re Looking For We’re seeking someone with: * Strong organisational and problem-solving skills * Excellent communication and team coordination abilities * Knowledge of public transport regulations * A proactive, solutions-focused mindset * MS office skills Ready to Apply? If you’re ready to help deliver high quality transport services and play a vital role in keeping our communities connected, we’d love to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race. The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified. Job Description [https://www.stirling.gov.uk/media/p4jffl0r/public_transport_operations_coordinator_je08_a3894_01042026.pdf] Additional Salary Information [https://www.stirling.gov.uk/media/vatdduvx/salary-additional-info-6.pdf] Stirling Information [https://www.stirling.gov.uk/media/arjfm1fz/stirling-council-recruitment-pack.pdf] The Benefits * 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles. * Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week * Biennial incremental progression until top of your payscale is reached * Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/ [https://www.scotlgpsmember.org/about-the-lgps/] * Up to 6 months full sick pay and 6 months half pay dependent on length of service * Carers Leave * Up to 4 weeks paid Paternity Leave * Access to Health & Wellbeing support * Ongoing opportunities for Learning & Development * Cycle to Work Scheme * Lift share Scheme * Car Lease Scheme * Technology Benefit Scheme

Responsibilities

Oversee the daily delivery of council-run bus services to ensure safety, reliability, and punctuality. Coordinate with drivers, maintenance teams, and stakeholders to enhance passenger experience and grow patronage.