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PUDO Network Field Manager-Lyon-frequent travel required) at Cainiao

Mions, Auvergne-Rhône-Alpes, France -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business development, Network management, Training, Coaching, Performance analysis, Problem solving, Logistics, Retail operations, Franchise operations, KPI monitoring, Relationship management, Onboarding, Operational excellence, Digital tools

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Main Mission Reporting to the Network Team, you are responsible for developing, managing, and optimizing a network of Pick-Up & Drop-Off (PUDO) points within your assigned region. You play a key role in scaling the network while ensuring operational excellence and partner satisfaction. ________________________________________ Key Responsibilities Network Development • Identify and recruit new PUDO partners (local shops, retailers) • Lead onboarding and contract setup • Ensure optimal network coverage in your area Partner Management • Build and maintain strong relationships with partners • Conduct regular field visits • Support partners in daily operations Training • Train new partners on processes and tools • Provide continuous coaching and refresher training • Ensure compliance with operational standards Performance & Quality • Monitor KPIs (parcel volume, service quality, SLAs, customer satisfaction) • Identify improvement areas and implement action plans • Ensure brand standards are met Internal Coordination • Report field insights and issues • Collaborate with operations, support, and product teams Job Requirement Profile • Experience in network management, retail, logistics, or franchise operations • Strong interpersonal and field-oriented mindset • Autonomous and proactive • Ability to manage multiple partners • Comfortable with digital tools ________________________________________ Key Skills • Business development • Network management • Training & coaching • Performance analysis • Problem solving ________________________________________ Goals • Rapidly scale a high-quality PUDO network • Ensure strong partner engagement and satisfaction • Drive operational excellence

Responsibilities

You are responsible for developing, managing, and optimizing a network of Pick-Up & Drop-Off (PUDO) points within your assigned region. This includes recruiting partners, conducting field visits, and ensuring operational excellence through training and performance monitoring.