PUN - REF86540E_2025204794 - Accounts Receivable (Billing)- Senior Associat at WNS Global Services

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Billing, Subscription Management, Salesforce, Zuora, Tableau Cloud, CARP, Analytical Skills, Problem-Solving, Reconciliation Skills, Google Docs, Google Sheets

Industry

Business Consulting and Services

Description

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities Create Debit/Credit Memos in Zuora and maintain account accuracy. Oversee daily billing operations for multiple product lines, ensuring timely, complete, and accurate invoicing Maintain & update complex billing workbooks to align with evolving business needs Address and resolve escalations in Salesforce from external clients and internal teams, providing expert solutions to complex billing issues. Lead the creation and updating of subscriptions in Zuora, ensuring compliance with customer agreements and billing policies. Drive reconciliation and validation processes, identifying discrepancies and implementing corrective actions. Support operational projects to enhance accuracy and efficiency, including process automation and system enhancements. Provide high-level support and guidance to both internal stakeholders and external clients regarding billing inquiries. Continuously evaluate all billing processes for potential automation or transition to offshore BPO vendors. Preferred SkillsFamiliarity with B2B billing and subscription management. Ability to manage multiple priorities in a fast-paced environment. Proficient in Salesforce, Zuora, Tableau Cloud, and CARP for financial operations and reporting. Qualifications Bachelor’s degree in accounting, Finance, Business Administration, or a related field.3+ years of experience in billing operationsHands-on experience with billing systems such as Zuora, Salesforce, and Sage Intacct.Strong analytical, problem-solving, and reconciliation skills.Ability to work independently and as part of a cross-functional team.Proficiency in Google Docs, Google Sheet

Responsibilities

The Senior Associate will oversee daily billing operations for multiple product lines, ensuring timely and accurate invoicing. They will also address escalations in Salesforce and lead the creation and updating of subscriptions in Zuora.