PwC Academy - PQ Course Management - Associate - Dubai at PwC

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

16 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Problem-Solving, Attention to Detail, Client Servicing, Project Coordination, Financial Processes, MS Office, LMS Platforms

Industry

Business Consulting and Services

Description

About PwC Academy: PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities-at-scale so governments and organisations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent. Find out more and tell us how we can support your upskilling journey by visiting us at https://www.pwcacademy-me.com/ Role Title: PQ Course Management – Associate Role Introduction: As an Associate in the Finance Qualifications team, you will play a key role in supporting the end-to-end operations and client servicing of professional training programs, including ACCA, CMA, CFA, Diploma in IFRS, and other finance-related courses. You will be responsible for assisting the team with trainer coordination, supporting students, ensuring high-quality delivery and maintaining seamless operational execution for both corporate clients (B2B) and individual learners (B2C). Roles & Responsibilities: Support coordination and management of the full delivery cycle of finance qualification programs (ACCA, CMA, CFA, IFRS, etc.). Liaise with trainers to align on session plans, availability and content logistics. Manage client and student communications including onboarding, schedules and issue resolution. Organize venue bookings, exam logistics, and materials distribution for in-person training. Track and report on attendance, feedback, and performance metrics. Assist in financial processes including invoicing, budget tracking, and payment follow-ups. Ensure delivery quality by collecting feedback and initiating continuous improvement actions. Ensure compliance with organizational project governance standards. Candidate Requirements: 1–2 years of experience in education/training operations, client servicing or project coordination. Prior experience in a professional training institute, business school or EdTech platform is a plus. High attention to detail and ability to manage multiple priorities under pressure. Flexible to support evening and weekend classes as required by training schedules. Education: Bachelor's degree in business, Education, Finance or related field. Travel Requirement: Only within UAE Required Skills: Strong communication, interpersonal and problem-solving skills. Proficient in MS Office (Word, Excel, PowerPoint); experience with LMS platforms is a plus. Optional Skills: Project management skills

Responsibilities

The Associate will support the end-to-end operations and client servicing of professional training programs in finance qualifications. Responsibilities include managing trainer coordination, student support, and ensuring high-quality delivery for both corporate clients and individual learners.