PWEE708-2026 DISPATCH AGENT at City of Tshwane

, , Canada -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

514596.0

Posted On

09 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Thinking, Adaptability, Radio Communication, Telephone Communication, Interpersonal Abilities, Stress Handling, Problem-Solving, Decision-Making, Geographic Knowledge, Communication, Industrial Relations, Computer Literacy, Electrical Distribution Networks

Industry

Government Administration

Description

DEPARTMENT: ENERGY AND ELECTRICITY BUSINESS UNIT Division: Distribution Operations and Maintenance Section: Energy and Electricity System Control and Advisory Management Location: Network Control Operations, Capital Park Depot Reference number PWEE708-2026 Position DISPATCH AGENT To be advertised Internal External This position seeks to attract African female African male Coloured female Coloured male Indian female Indian male White female White male Person with disability All categories Job level T10 Scale R370 512,00 – R514 596,00 per annum Estimated remuneration package R503 527,00 – R686 919,00 per annum Job purpose To control, dispatch and monitor personnel attending to single consumer complaints, power failures or area interruptions for electricity restoration as soon as possible Appointment requirements Grade 12 At least two years’ relevant experience with knowledge of electrical distribution networks Computer literacy Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost Personal attributes and/or competencies Analytical thinking skills; adaptability; skilled in radio and telephone communication; interpersonal abilities; mental ability in stress handling; problem-solving and decision-making skills; thorough geographic knowledge of the electrical network; ability to relate and communicate to all social levels; sound industrial relations skills Primary functions Control, dispatch and monitor personnel attending to single consumer complaints, power failures or area interruptions for electricity restoration as soon as possible Monitor data of complains entered into Power-Map database by call centre personnel SAP S70006022 New/natural attrition New Enquiries L Modiselle (012 358 9506) or S Machaba (012 358 6192)

Responsibilities

The primary function involves controlling, dispatching, and monitoring personnel who are responding to single consumer complaints, power failures, or area interruptions to restore electricity as quickly as possible. This role also requires monitoring data related to complaints entered into the Power-Map database by call center personnel.