It’s fun to work in a company where people truly BELIEVE in what they’re doing!
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.
Arryved Inc., part of the Fullsteam organization, is a Boulder-based company specializing in Point-of-Service for craft breweries, restaurants, and other craft destinations. You’ve probably seen our system in use at craft destinations nationwide—or maybe you’ve used an Arryved merchant’s online store, or OpenTab yourself. At our core, we use software to build excellent customer experiences on both sides of the counter, from being the central hub of the restaurant/taproom and back-of-house, to online sales and mobile guest experiences. We believe that nothing is worth doing unless it aligns with your customer experience and is done right, no matter the cost.
At Arryved we are committed to creating a safe space, and to ensuring opportunities for success for all employees equally. We recognize that diversity makes us stronger and we commit to creating a respectful working environment where all voices are invited and heard.
Job Summary:
Passionate about quality? Join us as a QA Analyst and shape exceptional point-of-sale experiences! We’re seeking a dedicated QA Analyst who thrives on ensuring software excellence and is committed to delivering a bug-free, high-quality point-of-service solution that delight our customers. In this vital role, you’ll collaborate closely with our development team to meticulously test new features and enhancements. Your responsibilities will include manual testing of developer work, maintaining robust test environments, managing release processes, and developing and executing comprehensive test plans. If you’re driven by quality and eager to contribute to a seamless user experience, we want to hear from you.

Primary Responsibilities:

• Working, embedded, in a team-oriented development environment
• Creating, executing and evaluating manual or automated smoke, functional, integration, and regression tests in various systems/interfaces
• Identifying, documenting, escalating, and tracking quality issues and defects to resolution
• Communicating with stakeholders of all backgrounds (Engineering, Product, Support, etc.)

Skills & Competencies:

• Meticulous Attention: Ability to identify software defects and inconsistencies through systematic, critical thinking and problem-solving.
• Proficient in Manual Testing & Test Design: Skilled in creating, executing, and adapting comprehensive test cases and plans for various testing types (functional, regression, integration, ux).
• Effective Defect Management & Reporting: Expertise in clearly documenting, tracking, and communicating software defects throughout their lifecycle.
• Strong Communication & Collaboration: Excellent ability to articulate quality issues and collaborate effectively with development and product teams.
• Solid Understanding of SDLC & QA Methodologies: Knowledge of software development lifecycles and the integration of quality assurance processes.
• Adaptable & Quick Learner: Proven capacity to quickly grasp new POS features, testing tools, and evolving technical concepts.
• Customer-Focused Quality Advocate: A genuine commitment to ensuring a positive user experience and high-quality software releases.
• Organized & Efficient Workflow Management: Capable of prioritizing tasks, managing testing efforts effectively, and meeting deadlines in a dynamic environment.

Minimum Qualifications:

• Proven experience in a Quality Assurance role, OR a technical support role with significant experience in troubleshooting software issues and replicating user-reported problems.
• Demonstrable understanding of software testing principles and concepts (e.g., test types, defect lifecycle, test case fundamentals).
• Experience working with Point-of-Sale (POS) systems or similar complex business applications, either in a testing, support, or operational capacity.
• Strong problem-solving skills and the ability to logically diagnose technical issues.
• Excellent written and verbal communication skills, with an ability to describe technical issues clearly.
• A High School Diploma or GED. A Bachelor’s or Associate’s degree in Computer Science, Information Technology, or a related field is a plus, but not required if a candidate possesses equivalent practical experience.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.

• Working, embedded, in a team-oriented development environment
• Creating, executing and evaluating manual or automated smoke, functional, integration, and regression tests in various systems/interfaces
• Identifying, documenting, escalating, and tracking quality issues and defects to resolution
• Communicating with stakeholders of all backgrounds (Engineering, Product, Support, etc.