POSITION SUMMARY:

The QA Analyst is responsible for supporting the Quality Assurance team by assisting with early-stage production support, gathering and documenting detailed user requests, and ensuring all activities align with QA processes and standards through to resolution. This role plays a key part in validating defects, supporting system testing, and maintaining high-quality software delivery.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Information Technology or related field preferred; equivalent work experience may be considered in lieu of formal education.
• Minimum of 1 year of experience in software testing, preferably in a multi-platform environment.
• Strong communication skills, with the ability to convey technical and business information clearly.
• Experience working in a regulated, documentation-driven environment is preferred.
• Proficiency in Microsoft Office Suite.

• Apply analytical and problem-solving skills to validate reported defects through thorough testing.
• Track and monitor defects, assisting in identifying potential solutions.
• Collaborate with the development team to resolve issues found during system testing.
• Perform functional, system, and integration testing of software delivered from development.
• Communicate findings effectively to management and client teams, both technically and in business terms.
• Adhere to QA processes, documentation standards, and contribute to ensuring high-quality deliverables.