• Fantastic employee benefits!!
• Above Award salary with salary packaging to increase take home pay
• Flexible Location – Mid North Coast (Coffs Harbour or Port Macquarie), Gold Coast (Miami or Southport) or Somerset (Deception Bay or Nundah)
• Help make a positive impact on people’s lives

QUALITY ASSURANCE & COMPLIANCE MANAGER – TRAINING SERVICES

Full-time | Flexible location | Lead with integrity | Drive excellence in accredited training
Are you an experienced professional who thrives on building strong relationships, solving problems, and making a meaningful impact? ETC is looking for a Quality Assurance & Compliance Manager to join our supportive team and help elevate the delivery of our accredited training programs.
This is a people-focused role where your expertise in compliance and quality assurance will help guide and empower our Training Services team. If you’re someone who enjoys working collaboratively, has a positive and solutions-oriented mindset, and is passionate about continuous improvement—this could be the perfect fit for you.

NEED A HAND?

We’re committed to making our recruitment process as inclusive and accessible as possible. If you need any accommodations or adjustments, just email us at human.resources@etcltd.com.au — we’ll work with you to meet your specific needs.
We consider our employees the heartbeat of our organisation. If you’re looking for a rewarding career where you can enrich and change lives, we’d love to hear from you.
Our Reference: RA25142

As the Quality Assurance & Compliance Manager, you’ll play a key role in supporting our Training Services team to meet contract requirements while enhancing service delivery. You’ll lead the development of quality systems, oversee audits and validations, and ensure our Student and Learning Management Systems are running smoothly and accurately.
This isn’t just about ticking boxes—it’s leading and working alongside passionate teams to make a difference to our accredited training programs. You’ll work closely with stakeholders to improve systems, processes, and outcomes, to deliver great outcomes for learners, while embedding a culture of excellence, integrity, and innovation.