About the Team

You'll be part of a collaborative Technology function responsible for designing, developing and supporting platforms used by staff, clients and providers nationwide. The focus is on industry-leading service delivery, strong cyber security, and regulatory compliance.

Within the Quality Assurance stream, the Manual QA Engineer is instrumental in ensuring platform reliability, confidence in releases, and continuous improvement of testing practices.

The Role

As a Manual QA Engineer, you will be responsible for designing, implementing and maintaining robust automated testing frameworks across a complex application suite. You'll work closely with product managers, developers and support teams to ensure releases meet business, compliance and quality expectations.

This is a hands-on role with strong influence across the delivery lifecycle.

Key Responsibilities

• Design, implement and maintain test suites including regression, smoke, functional and performance tests
• Review historical software releases to identify defects, risks and improvement opportunities
• Ensure platform changes are delivered with high quality, reliability and confidence
• Maintain detailed, accurate and auditable QA documentation to meet regulatory obligations
• Collaborate with product, development and support teams to validate upcoming releases
• Integrate automated testing into CI/CD pipelines
• Contribute to continuous improvement of QA standards, tooling and practices
• 
  

What You'll Bring

• Essential experience:Strong background in QA testing within complex application environments
• Experience designing and maintaining automated test frameworks
• Proficiency in scripting or programming languages such as Salesforce
• Experience working in Agile delivery teams
• Strong attention to detail and commitment to quality and compliance
• Desirable experience:Test tools such as Selenium, AccelQ, TestComplete or similar
• CI/CD tools such as Jenkins, GitLab CI or Azure DevOps
• Test management tools including JIRA, Xray or Zephyr
• Salesforce CRM testing experience
• Robotic Process Automation exposure (e.g. UiPath, ABBYY, MuleSoft)
• Performance and load testing (JMeter, LoadRunner)
• Security testing knowledge
• 
  

What Success Looks Like

• High-quality, reliable releases with strong coverage
• Proactive collaboration across technology and product teams
• 100% compliance with governance, regulatory and reporting obligations
• Ongoing learning and awareness of the NDIS and disability sector
• Consistent contribution to a positive, accountable and team-focused culture

About the Team

You'll be part of a collaborative Technology function responsible for designing, developing and supporting platforms used by staff, clients and providers nationwide. The focus is on industry-leading service delivery, strong cyber security, and regulatory compliance.

Within the Quality Assurance stream, the Manual QA Engineer is instrumental in ensuring platform reliability, confidence in releases, and continuous improvement of testing practices.

The Role

As a Manual QA Engineer, you will be responsible for designing, implementing and maintaining robust automated testing frameworks across a complex application suite. You'll work closely with product managers, developers and support teams to ensure releases meet business, compliance and quality expectations.

This is a hands-on role with strong influence across the delivery lifecycle.

Key Responsibilities

• Design, implement and maintain test suites including regression, smoke, functional and performance tests
• Review historical software releases to identify defects, risks and improvement opportunities
• Ensure platform changes are delivered with high quality, reliability and confidence
• Maintain detailed, accurate and auditable QA documentation to meet regulatory obligations
• Collaborate with product, development and support teams to validate upcoming releases
• Integrate automated testing into CI/CD pipelines
• Contribute to continuous improvement of QA standards, tooling and practices
• 
  

What You'll Bring

• Essential experience:Strong background in QA testing within complex application environments
• Experience designing and maintaining automated test frameworks
• Proficiency in scripting or programming languages such as Salesforce
• Experience working in Agile delivery teams
• Strong attention to detail and commitment to quality and compliance
• Desirable experience:Test tools such as Selenium, AccelQ, TestComplete or similar
• CI/CD tools such as Jenkins, GitLab CI or Azure DevOps
• Test management tools including JIRA, Xray or Zephyr
• Salesforce CRM testing experience
• Robotic Process Automation exposure (e.g. UiPath, ABBYY, MuleSoft)
• Performance and load testing (JMeter, LoadRunner)
• Security testing knowledge
• 
  

What Success Looks Like

• High-quality, reliable releases with strong coverage
• Proactive collaboration across technology and product teams
• 100% compliance with governance, regulatory and reporting obligations
• Ongoing learning and awareness of the NDIS and disability sector
• Consistent contribution to a positive, accountable and team-focused culture