SUMMARY

The Quality Assurance & Inventory Control Specialist is responsible for ensuring that products meet established standards of quality and high levels of inventory accuracy at all times.

QUALIFICATION REQUIREMENTS

· Education and/or Experience: Minimum High School degree required. HAACP training preferred. ServSafe certification preferred. Minimum three years of hands-on fresh produce experience, retail merchandising, inventory control, sales, or product handling role required.
· Language Skills: Excellent Communication skills, including reading, writing, and verbally communicating effectively and professionally with other business departments, customers, and vendors. Ability to diplomatically deal with difficult situations and people while exhibiting a consistent level of professionalism.
· Technical Skills: Good computer skills, including Microsoft Office Suite and Warehouse Inventory software.
· Reasoning Ability: Ability to think independently and to solve practical problems and deal with a variety of different situations without set guidelines. Ability to interpret a variety of instructions furnished in written, oral, report, or schedule form.

· Equipment: Operate equipment such as, but not limited to, forklift, stand-up pallet jack, electric pallet jack, computer, calculator, copier, phone.

• Other Skills & Abilities: Must be able to work variable hours, days, weekends, & Holidays. Ability to multitask and prioritize in a time-pressured environment. Excellent organizational skills. High accuracy in work with attention to detail. Ability to complete projects in a timely manner. Ability to get along and work cooperatively with others. Positive and professional attitude. Ability to respond positively to constructive feedback. Ability to manage a project from its initiation to completion with minimal supervision. Solution-oriented attitude with willingness to proactively solve issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Maintain strict adherence to Good Handling practices;
· Coordinate inspection of product- (Incoming and In-House) to ensure high quality standards at all times;
· Review and appropriately respond to email requests and directives from Purchasing and Sales departments –generated instructions for product handling and conditioning;
· Stage inventory to sell time-sensitive product on a first-in-first-out out basis appropriately process;
· Conduct daily inventory inspections of 475+ line items of fresh fruits and vegetables;
· Inspect existing inventory to ensure physical items on-hand match the database software’s items-on-hand;
· Consistently monitor strategic management of product storage;
· Review and address condition and ripeness levels of all commodities;
· Respond to questions from night and morning shift warehouse personnel regarding specific product lot selections for customers’ orders;
· Actively support other Operations Team members;
· Regularly communicate ideas and concerns to the QA-IC supervisor;
· Ensures work is performed safely at all times;
· Wear proper safety equipment at all times;
· Punctuality and regular and reliable attendance.