JOB SUMMARY:

We are seeking an experienced QA managing consultant to lead the quality assurance function for our SAP implementation and support activities. The QA Manager will be responsible for planning, coordinating, and overseeing all quality assurance processes, including test planning, test execution, defect management, and quality governance across SAP modules.

SKILLS AND QUALIFICATION

• 10+ years of experience in QA roles, including 3+ years in a managerial or lead position.
• Bachelor’s or master’s degree in computer science, Information Technology, or related field.
• Expertise in QA methodologies and test management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Leadership and team management abilities.
• Strong stakeholder management skills.
• Risk and change management.
• Strong knowledge of SAP modules and integration points.
• Hands-on experience with SAP testing tools and frameworks.
• Arabic speaking is preferred.
• Familiarity with Agile and Waterfall methodologies.
• ISTQB or equivalent QA certification preferred.
• Experience with automation tools (e.g., Tricentis Tosca, Selenium) is a plus.

BUSINESS SKILLS

• Excellent oral and written communication skills, the ability to clearly and concisely communicate with others.
• Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.
• Understanding of business processes for focus areas or multiple modules.
• Ability to do research and perform detailed tasks.
• Strong analytical skills.

Consulting Skills

• Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.
• Ability to explain ideas and concepts to other project team members and to client personnel.
• Has a solid foundation for consulting “soft” skills necessary for client engagements and may act as a coach for others related to these soft skills.
• Ability to interpret requirements and apply SAP best practices.
• Ability to identify upsell opportunities and assist in the management of scope.
• Creates professional relationships with client
• Develop new professional peer relationships for additional business or possible new consultants
• Helps develop overall marketing messages
• Communicates project resource requirements to staffing coordinator/clients
• Ensures quality implementation (works with QA program)
• May participate in Pre-Sales as part of the client pursuit team

Leadership Skills

• Seeks ways to increase the project team effectiveness
• Acts as a mentor to Consultants and Sr. Consultants
• Works well as a member of a team
• Seeks ways to increase their level of contribution and therefore team effectiveness

RESPONSIBILITIES:

• Define and implement QA strategies, standards, and procedures specific to SAP projects.
• Develop detailed test plans, scenarios, scripts, and procedures.
• Establish quality metrics and KPIs for SAP systems and ensure compliance.
• Lead a team of QA analysts and testers (internal and/or external).
• Coordinate with SAP functional, technical, and BASIS teams for test planning and issue resolution.
• Provide mentorship and training on SAP QA best practices.
• Oversee all test phases: unit testing, integration testing, user acceptance testing (UAT), regression testing, and performance testing.
• Manage SAP test tools such as SAP Solution Manager, HP ALM, Tricentis Tosca, or similar.
• Ensure proper documentation and traceability of test cases and results.
• Ensure SAP system changes meet internal and external compliance standards (e.g., SOX, GxP).
• Support internal and external audits by providing required QA documentation.
• Monitor, track, and report on defect status.
• Collaborate with project managers and technical leads to prioritize defect resolution.
• Identify and mitigate QA-related risks.
• Drive improvements in QA practices, automation and efficiency.
• Keep current with SAP upgrades, patches and emerging QA tools and techniques.

GENERAL SKILLS/TASKS

• Evaluate and design application and/or technical architectures
• Leads team effort in developing solutions for projects
• Completes assignments within budget, meets project deadlines, makes and keeps sensible commitments to client and team
• Meets billing efficiency targets, and complies with all administrative responsibilities in a timely and effective manner
• Keeps project management appraised of project direction and client concerns
• Understands the client’s business and technical environments
• Regularly prepares status reports
• Effectively manage a single engagement on a detailed level
• Define project scope
• Direct team efforts in developing solutions for mission-critical client needs
• Manage the team responsible for the daily activities of assigned projects
• Ensure project quality, satisfaction, and profitability
• Perform personnel performance evaluations
• Provide personnel performance, development, and education plans
• Refer to the Performance Plan and Job Description documents for additional responsibilities of this position
  Invenio is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Invenio’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.