Full job description

Quality Assurance Officer Watford | Permanent | Competitive salary + bonus

Are you an experienced Quality Assurance professional with pharmaceutical, healthcare or life sciences experience looking for your next opportunity?

We are working with a growing international healthcare organisation that is looking for a Quality Assurance Officer to join its team in Watford.

This is a hands-on QA position where you will play an important role in maintaining and developing the organisation's Quality Management System and GMDP compliance, working closely with colleagues across warehousing, logistics, customer service, sales and procurement.

The Role You will support the wider QA function and Responsible Person across a broad range of quality and compliance activities, including:

Maintaining and controlling SOPs, work instructions and quality documentation
Supporting deviation, CAPA and change control processes
Supporting customer complaints, investigations and root cause analysis
Assisting with internal, supplier and external service provider audits
Supporting client audits and regulatory inspections
Completing warehouse compliance checks
Supporting recalls and mock recalls
Maintaining the employee training matrix and training records
Supporting GDP Management Reviews and trend analysis
Carrying out risk assessment reviews
Supporting supplier and customer qualification and due diligence
Resolving quality queries with manufacturers and suppliers
Supporting temperature-controlled packaging and transport validation
Monitoring relevant regulatory updates, recalls and product restrictions
Supporting controlled drug and precursor import/export licensing activities
Keeping up to date with developments across GDP and GMP

About You We are looking for someone who has:

Previous QA experience within pharmaceutical wholesale, distribution or manufacturing
Strong working knowledge of GDP
Some knowledge of GMP would be advantageous
A Life Sciences degree or equivalent, with Pharmacist/Technician knowledge desirable
Experience working with quality systems, documentation and compliance
Excellent written and verbal communication skills
The confidence to work with customers, suppliers, service providers and regulatory stakeholders
A collaborative, practical and accountable approach

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Responsibilities