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QA Supervisor (ABA) at ReWorks Solutions

, , South Africa -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Assurance, ABA Services, Therapist Training, CRM Management, Data Analysis, Documentation Review, Performance Coaching, Process Improvement, Communication, Critical Thinking, Attention To Detail, Leadership, Troubleshooting

Industry

Outsourcing and Offshoring Consulting

Description

Job Title: QA Supervisor Location: South Africa (Remote) Employment Type: Full-Time Work Hours: Monday to Friday, 9 AM to 5 PM EST Responsibilities: Oversee and maintain quality assurance standards across ABA services Train and coach therapists on QA processes, expectations, and best practices Educate team members on how to accurately upload and manage session data within the company’s CRM system Become an expert in the company’s CRM platform and act as the go-to resource for support and troubleshooting Review session documentation for accuracy, completeness, and compliance Provide constructive feedback to therapists to improve performance and quality Monitor workflows and identify opportunities for process improvement Collaborate with leadership to ensure consistent quality standards are met Proven experience in a QA, supervisory, or ABA-related role Strong understanding of ABA processes and documentation standards Highly proficient and comfortable with CRM systems Excellent communication and training skills Confident in leading, coaching, and supporting team members Strong attention to detail and critical thinking abilities Ability to quickly learn and master new systems and processes Organized, proactive, and able to manage multiple priorities Comfortable working U.S. hours Remote work from home Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

Responsibilities

The QA Supervisor will oversee quality assurance standards for ABA services and train therapists on CRM data management and documentation. They are responsible for reviewing session documentation for compliance and providing constructive feedback to improve team performance.