JOB DESCRIPTION:

• Supervises and directs the quality functions and activities in support of company goals and objectives and customers’ requirements.
• Assist QA Manager/Plant Manager with Planning, developing, and implementing standardization and control plans to meet internal and customer needs.
• Assist QA Manager/Plant Manager in Developing long term and annual plans in support of company objectives for quality.
• Ensures compliance with appropriate procedures in auditing, testing, documentation, and other quality assurance related areas.
• Assist QA Manager/Plant Manager with daily quality assurance activities.
• Performs daily rounds inspection of entire manufacturing operation.
• Confers with engineering and manufacturing to resolve problems with product design, specifications, materials, tooling, procedures, or processes affecting quality.
• Assist QA Manager/Plant Manager with communication with and/or visits to customers and suppliers to discuss specific quality problems, maintain good customer relations and to promote a positive quality image.
• Conducts technical investigations to resolve customer complaints and return issues.
• Assist QA Manager/Plant Manager with the specifications, selection, and purchases of QA capital equipment.
• Oversees the calibration of tools and gauges.
• Assist QA Manager in developing corrective/preventative action procedures and works with production to implement and monitor the effectiveness of CAR’s.
• Assist QA Manager/Plant Manager with the quality training program.
• Provides technical assistance to purchasing, engineering, and manufacturing in such areas as interpretation of specifications, design concepts and related information in connectionwith the purchase of parts/materials, supplies, and inspection and/or test equipment. Must plan, direct, and implement the full scope of operations within the quality function.
• Problem solving, judgment, analytical and evaluation skills and initiative are required.
• Assist QA Manager in developing systems and procedures to ensure the quality of products.
• Assist Quality Manager / Engineer with quality improvement projects.
• Inaccurate data given on which management decisions are based could have far reaching impact and ultimately affect company profits, reputation, and customer relations.
• Maintains good housekeeping standards in assigned area.
• Performs all duties following established safety procedures and guidelines using assigned safety equipment.
• Performs other duties as required.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in engineering, a related technical field, or equivalent preferred.
• At least 3 years of work experience in quality assurance, should be combined with a demonstrated track-record of accomplishments as a quality assurance supervisor, and with satisfying customers in technology-driven, developing companies.

JOB KNOWLEDGE:

• Must know quality systems including ISO 9000, quality systems theory and quality auditing procedures/systems.
• Requires skills in the use of all test lab equipment including: CMM and precision measuring instruments.
• Possess fundamental mechanical engineering knowledge and have engineering drawing and interpretation skills.
• Requires a thorough knowledge of the industries products, terminology, manufacturing processes and procedures.
• Must have computer skills and know specified software applications such as Microsoft Office, AS400 and other production software.
• Must have good written and verbal communication skills.
• Requires knowledge of the OSHA safety policies and procedures.

• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must have manual dexterity, visual acuity, and the ability to speak and hear