ABOUT US…

Here at Bewley’s, we’re on a mission to help you reconnect. With yourself, with each other, one cup at a time.
Founded in 1840, Bewley’s is Ireland’s leading coffee and tea company. We’ve been perfecting the craft of tea and coffee making for many generations, from our humble beginnings in a little shop on Sycamore Alley in Dublin, Ireland, to the home and heart of our brand, our Grafton Street Café, right through to our present-day operations in Ireland.
Our Quaker origins are at the heart of our company, guiding our business practices and the development of long-term sustainable supply relationships with the world’s best tea and coffee producers. From five-star hotels to independent coffee shops, we serve over 600 million cups of tea and coffee worldwide every year, so we know a thing or two about crafting the perfect taste for even the pickiest of palettes.
Some 175 years on from our beginnings we still love tea and coffee. It’s our passion and we want to share this with you.

SKILLS / QUALIFICATIONS:

· Diploma / Degree level qualification – Food Service / Food Technology or equivalent
· Minimum two years’ experience in a food manufacturing environment
· Clear Communicator
o Verbal
o Written
· Attention to detail
· Problem solving / questioning nature
· Technical aptitude
· Strong interpersonal skills

PERSONAL CHARACTERISTICS:

· Ability to work on own initiative
· Dedicated to driving improvement and raising standards
· Focused
· Meet deadlines
· Energetic and enthusiastic
· Strong personal credibility
· Team player
This job description is not exhaustive and will be subject to periodic review.
It may be amended to meet the changing needs of the business.
The post-holder will be expected to participate in this process and we would aim to reach agreement on any changes.
Job Type: Full-time

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• Employee discount
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Education:

• Bachelor’s (required)

Experience:

• Food service: 1 year (required)

Language:

• English (required)

Work Location: In person
Reference ID: QA Superviso

ABOUT THE ROLE…

At Bewley’s, we believe in the power of community, building strong genuine relationships that are honest, reliable, and respectful due to mutual understandings. Walk through our doors and discover a unique family atmosphere, camaraderie, and passion for excellence. To achieve this, we need you to live by our Core Values;
v We respect people.
v We do what we say we will do.
v We are entrepreneurial and resourceful.
v We make our planet a better place to be.

SCOPE OF THE ROLE:

· Working within the Quality Assurance Team this person will be responsible for providing expertise and management support to the business in al food safety, quality and environmental management activities.

DUTIES AND RESPONSIBILITIES:

· Assisting with the management of the day-to-day activities within the Quality Assurance Team
· Ensure compliance with food safety and legal requirements.
· Assisting in the management and implementation of site and customer certifications i.e. ISO14001, BRC Global Food Standard, Organic Standards, and Rainforest Alliance Standards.
· Responding to requests for technical information from internal and external customers.
· Providing support to the Quality Assurance Manager to ensure the Operations and QA team KPI’s are achieved.
· Providing support with all site certification and customer audits and leading unannounced site audits in the absence of the Quality Assurance Manager
· Ensuring all products are produced to the required specification and that all processes are conducted in line with both good manufacturing practices by conducting regular GMP audits.
· Managing the calibration schedule of key equipment on site.
· Supporting the review and approval of all new product introductions to the business including new supplier assessment and approval.
· Maintaining and up-dating specifications for production and customer online specification systems as required.
· Assisting with production trials for new products or packaging materials.
· Conducting internal audits of the Quality & Environmental Management systems and ensuring all necessary corrective and preventative actions are implemented.
· Managing customer complaints, completing investigations, and implementing corrective/ preventative action.
· Recording issues concerning non-conforming product and processes and implementation of corrective/ preventative action.
· Conducting traceability audits to schedule and as part of onsite audits.
· Managing supplier non-compliances including sending corrective action requests and ensuring corrective/ preventative action is implemented.
· Preparation of the Repak packaging fee report on a bi-annual basis
· Providing support to the Quality Assurance Manager in managing and implementing the Pest Management Programme.