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QA Support Staff at Tueller Counseling Inc
Idaho Falls, Idaho, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

15.0

Posted On

06 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Detail-Oriented, Organizational Skills, Microsoft Excel, Microsoft Word, Google Sheets, Auditing, Documentation, Professional Communication

Industry

Mental Health Care

Description
Description Title: Quality Assurance Support Staff Purpose: Work as a team to ensure documentation is completed accurately and timely and act as a support and resource for counselors. Qualifications: Must be 18 years or older Detail-Oriented/Organizational Skills Professional and friendly Experience in Excel, Word, and Google Department: Office Supervised by: Quality Assurance Lead/HR Director Positions supervised: None Location: Remote, Idaho Falls, Rigby or Rexburg office (as assigned on the work approved schedule) Requirements Job functions, responsibility and authority: Work closely with counselors to ensure documentation standards are maintained as per insurance requirements. Audit documentation as it is completed (CDA/Diagnostic Impressions, Treatment Plans, Psychotherapy Notes, and Client Charts). Complete Comprehensive Audits randomly for quality assurance purposes. Maintain Google Spreadsheet to ensure timely filing/billing on assessments. Professional interactions with counselors regarding discrepancies in documentation. Check voicemail and address any messages throughout the day. Read and respond to emails daily. All other responsibilities as assigned. Attend weekly meetings as assigned. Report abuse as outlined in Policies and Procedures #320. Maintain all required documentation for employee file including a current enhanced background check.
Responsibilities
Ensure documentation is completed accurately and timely by auditing client charts and treatment plans. Act as a support resource for counselors and maintain tracking spreadsheets for billing and filing.