QA Technical Lead

at  3Pillar

EMBARK ON A PIVOTAL JOURNEY TO THE FOREFRONT OF QUALITY ASSURANCE WITH 3PILLAR GLOBAL!

Welcome to our team at 3Pillar Global, where we lead important projects that change technology and industries. We are committed to being the best, using the latest technologies to make a big difference in various areas. As a Technical Lead in QA Engineering, you will be in charge of our team, making sure our projects are of the highest quality and reliability. Your role is key in improving city living, creating new ways for companies to use media, and making healthcare better. Your leadership will help our solutions be the best they can be.
This role is more than just testing—it’s about leading the way in making sure our products are perfect and make a lasting difference. With your deep understanding of technology, attention to detail, and commitment to excellence, you will guide and inspire others, setting new standards for quality. You lead the journey in making our products stand out. If you want to make a big impact and lead our quality efforts, your journey starts here, at the heart of 3Pillar’s product development.

DESIRED CAPABILITIES:

• Leadership skills
• Mentoring and coaching abilities
• Strategic thinking and decision-making skills
• Project management skills
• Stakeholder management and collaboration skills
• Ability to motivate and inspire team members
• Continuous improvement mindset
• Strong technical skills
• Knowledge of testing tools and methodologies
• Quality assurance and process improvement expertise
• It’s advantageous to possess a keen business acumen and grasp of industry trends and standards.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, Engineering, Information Technology, or a related field; Master’s or advanced degree preferred. Equivalent practical experience considered.
• Minimum of 7 years of progressive experience in the IT field, demonstrating comprehensive knowledge of testing strategies, methodologies, and automation in complex software development environments.
• 4+ years of leadership experience in QA roles, with a proven track record of managing high-performing QA teams and leading large-scale testing initiatives.
• Expertise in QA automation frameworks and tools (e.g., Selenium, TestComplete), with a strong command of programming languages relevant to automation (Python, Java, C#).
• Advanced project management skills, with a history of successfully managing projects from conception to delivery, ensuring alignment with strategic business goals.
• Demonstrated excellence in stakeholder management and collaboration, with the ability to influence decisions and drive QA strategies across functions within 3Pillar and with external partners.
• Solid experience with Continuous Integration/Continuous Deployment (CI/CD) practices and DevOps methodologies, enhancing QA processes and productivity.
• Strong business acumen, with an understanding of industry trends, standards, and the competitive landscape, leveraging this insight to inform strategic QA decisions.
• Exceptional problem-solving skills, with a systematic approach to tackling complex issues and the initiative to continuously enhance technical and leadership skills.
• Highly developed communication skills, proficient in engaging with senior management, stakeholders, and external partners to advocate for quality assurance excellence and influence strategic directions.

ADDITIONAL EXPERIENCE DESIRED:

• Professional QA certifications (ISTQB Advanced Level, CSTE) or certifications in project management (PMP, Agile/Scrum certifications).
• Deep understanding of and experience with cloud platforms (AWS, Azure, GCP) and testing in cloud-native environments.
• Proven ability in strategic thinking and decision-making, with a forward-looking approach to QA leadership, ensuring alignment with emerging technologies and industry trends.
• Outstanding leadership and team development skills, capable of mentoring, coaching, and inspiring a diverse team, fostering a culture of continuous improvement and innovation.
• Comprehensive knowledge of current and emerging testing tools, methodologies, and best practices, with the ability to implement these to drive efficiency and effectiveness in QA processes.

• Understand requirements for new features and determine test strategy including functional and non-functional requirements
• Research and detail all use cases for any fixes, validate all code paths and client usage in test scenarios
• Execute manual test cases to validate features and/or fixes and determine automation candidacy
• Partner with engineers to develop a quality mindset and advocate for quality standards and adherence to the definition of done
• Utilize existing test automation frameworks, tools, and automated test suites, to increase and modify coverage as new features and fixes are delivered
• Be able to compose and write a test plan/test strategy for upcoming releases
• Participation in release preparation, and release tagging. E2E testing cross teams(if applicable)
• Technical responsibility over the solutions delivered
• Cross-team involvement (5 3PG teams + client teams)
• Involvement in the architectural activities at account level
• Helps team remove roadblocks to successful delivery
• Involved/driver of initiatives that provide value to client outside of day-to-day activities
• Partners up with PDM to improve processes, ensure delivery success, raise project risks
• Requirement analysis, Coding, design, implementation, testing, problem analysis and resolution, and technical documentation;
• Understanding of technical requirements and how they relate and familiarity in general performance practices like caching, query optimization, memory utilization and clean-up etc.
• Ability to mentor lower seniorty team members and support peers;
• Code reviews for pull requests on a variety of areas: project standards, design, design patterns, unit tests, solid principles etc.
• Partner with QAs to develop a quality mindset and advocate for quality standards and adherence to the definition of done;
• Understands how various requirements impacts the project or other teams;