Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.

THE ROLE

As a QA Technician at Holland & Barrett’s Burton Manufacturing site, you’ll ensure every product meets our high standards for safety, quality, and compliance. You’ll perform audits, inspections, and investigations—identifying non-conformances, managing testing schedules, and driving continuous improvement. Working closely with the QA Team Leader, you’ll protect product integrity and support a leading health and wellness brand committed to innovation, sustainability, and employee growth. This full-time, permanent, shift-based role offers hands-on experience with food safety protocols and the chance to make a real impact on customer trust.

KEY RESPONSIBILITIES:

• Conduct foreign body audits and report findings to operations and engineering teams
• Lead complaint investigations using live factory traceability to identify root causes
• Calibrate and verify equipment (scales, probes, metal weights) for accurate measurements
• Perform product quality checks, including weight verification and label/version control
• Oversee positive release of raw materials and finished goods
• Conduct GMP and hygiene audits (environmental swabbing, allergen/speciation testing)
• Manage supplier non-conformance reports (NCRs) and track corrective actions
• Audit production records and hygiene documentation for completeness and compliance

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Pension company contribution
• Exclusive benefits, free advice and savings from a range of retailers and providers
• And many more